Seamless identity security across systems

Extensibility is essential to identity security because modern enterprises are constantly evolving across cloud, SaaS, and custom environments. An extensible identity platform ensures all users, applications, and data—no matter how unique—can be governed without gaps. It allows organizations to adapt quickly to new technologies, integrate with existing security and business systems, automate access controls at scale, and future-proof their identity strategy while maintaining strong visibility, compliance, and least-privilege access.

Yes, SailPoint provides a comprehensive set of REST APIs designed for broad and flexible integration. These open APIs serve as the foundation of our extensibility framework, allowing your teams to seamlessly access identity data, trigger governance actions like access requests or certifications, and extend identity workflows to other platforms without requiring deep, complex customization. This API-first approach empowers developers to build custom solutions, connect to homegrown applications, and integrate identity processes into third-party tools, ensuring that your identity security platform can adapt to your unique business needs and technology landscape.

Extensibility supercharges SailPoint workflows by enabling them to interact with external systems and respond to events in real-time. Workflows, which are powerful no-code automation tools for orchestrating identity processes, can use extensibility to make API calls to outside platforms, such as creating a ticket in ServiceNow or posting a notification in Slack. Conversely, workflows can be triggered by events from external systems, like an alert from a security monitoring tool. This two-way communication allows you to orchestrate complex, cross-platform identity actions, such as automatically disabling access in response to a risk signal or provisioning resources based on an HR system update. This capability turns your identity platform into a central hub for automating and governing identity-related tasks across your entire enterprise.

Yes. Identity risk, access changes, and external signals can trigger automated, context-aware actions.

Absolutely. Extensibility is a key enabler of adaptive, risk-based automation. By integrating with various data sources, SailPoint can ingest signals from your broader security environment, such as alerts from a SIEM or endpoint detection system. When a change in identity risk is detected, like a user accessing a sensitive system from an unusual location, it can automatically trigger a workflow. This workflow can then perform a context-aware action, such as initiating a multi-factor authentication step-up, requiring a manager to re-certify access, or even temporarily suspending an account. This ability to automate responses based on real-time risk signals allows you to move beyond static policies and create a dynamic security model that adapts to emerging threats.

Yes, SailPoint fully supports event-driven integrations to enable real-time, adaptive identity security. Using its event-based architecture, APIs, and workflows, SailPoint can publish and consume events such as identity changes, access requests, risk score updates, lifecycle events, and external security signals. These events can automatically trigger workflows and orchestrated actions across connected systems—such as HR, ITSM, SIEM, XDR, ITDR, and cloud platforms—without manual intervention. This allows identity decisions and enforcement to happen as conditions change, rather than on static schedules, enabling faster response, consistent policy enforcement, and tighter alignment between identity governance and the broader security ecosystem.

Yes. Organizations can build custom extensions and logic with SailPoint to tailor identity security to their unique business, security, and technical requirements. Using open REST APIs, event triggers, low-code workflows, and custom actions, teams can integrate SailPoint with external systems, apply specific business rules, and orchestrate identity-driven actions across their ecosystem. This approach allows organizations to extend governance, automate responses, and embed identity context into existing processes without heavy customization or brittle scripting, while maintaining auditability, scalability, and centralized control.