Healthcare’s blind spots: The overprovisioned identity

Get a pulse on what’s putting patient data—and healthcare operations—at risk

Healthcare organizations are managing more identities than ever before. From employees and third-party contractors to machine identities and AI agents, access to sensitive systems is growing fast—and manual processes can’t keep up. The result? Gaps in visibility, delayed access, and increased risk to patient data.

SailPoint’s new global survey of healthcare identity, security, and compliance leaders highlights the scope of the challenge. Seventy-three percent of organizations link manual processes to overprovisioned access, showing how inefficiencies can create real exposure. As identity types evolve—from human to machine to AI—the complexity grows, and traditional tools struggle to maintain control.

This report explores how healthcare providers are modernizing identity security to close those gaps, strengthen compliance, and help ensure clinicians can securely access what they need—when they need it.

What you’ll learn

• AI agents and risk: 97% of healthcare providers are using or exploring AI agents, and 81% say ungoverned AI agents create significant enterprise risk.
• Machine identity challenges: 66% agree that machine identities are harder to manage than human identities.
• Third-party exposure: 51% report inappropriate access assigned to non-employees such as travel nurses, affiliate physicians, and contractors and 44% say vendors and supply chain partners received improper access.
• ePHI exposure from ungoverned access: 43% report that electronic protected health information (ePHI) has been disclosed due to inappropriate access.

Read the report for full insight into the findings. Learn how automation and adaptive identity security can help healthcare organizations reduce risk, simplify compliance, and protect access across every identity.