Deploying an identity security solution is not the end of the journey; it is the beginning. To achieve a rapid return on investment and build a mature, resilient program, organizations require more than just technology. They need a strategic implementation partner with deep expertise. Without a clear plan and the right skills, even the most powerful platform can fail to deliver its full value, leading to extended timelines and underutilized capabilities.
Join host James Honey and Chris Caruso, Vice President of Customer Success Management at SailPoint, as they discuss how to drive real business outcomes. In this episode, they explore SailPoint’s hybrid approach to success, combining a rich catalog of digital resources with expert human guidance. Learn how Customer Success Managers proactively mitigate risk, provide strategic direction, and champion change management to ensure your program delivers maximum value and aligns with your key business objectives.
