Invests in cloud-based identity with SailPoint.

“With self-service password management we gave the organization something that they never had before: a password management tool that was accessible outside of the network.”

— Christopher Martin, identity and access security manager, Amerigas Propane

Retail

AmeriGas Propane

Amerigas Propane is the nation’s largest propane distributor with over 1.7 million customers and 1,900 distributors in all 50 states.

The challenge

Amerigas was facing challenges with manual identity processes and seeking a better way to manage identity across the organization. Their issues stemmed from their overall approach to identity, lack of a foundation they could build on and a poor user experience. Their identity and access security manager evaluated their current program and the best plan of action to get them on a path forward.

The solution

  • Build a program with industry leading best practices
  • Develop a cloud-first approach to identity
  • Improve employee productivity

The results

Amerigas Propane leveraged SailPoint’s cloud-based identity governance platform to tackle an end-to-end identity rehaul. With self-service password management the company has been able to save hundreds of thousands of dollars. The automated access certifications have improved their audit process and provided checks and balances around employee access. Their provisioning process is no longer manual, as SailPoint is used to grant role-based access when an employee starts at the company.

Read the Success Story

Read more of our retail customer stories