“Identity is foundational to an information security strategy. If user access is not governed properly, we become vulnerable and expose ourselves to risk. We had a process to fix, and with SailPoint, we now have the solution to confidently and easily manage identity lifecycles.”

— Jay C. Gomez, AVP & Head of Information Security, Data Protection Officer, ABS-CBN Corporation


ABS-CBN, the Philippines’ largest entertainment and multimedia network. This leading mainstream media outlet was founded in 1956, and despite changing governments, natural disasters and evolving technologies, it has remained committed to serving the Filipino community around the globe. The organization continues to evolve to provide better service (many through subsidiaries) in radio, TV, movie, music and publishing, and according to HR Asia was recognized as one of best companies to work for in Asia.

The challenge

ABS-CBN manually enabled access to systems for employees and knew this process was unsustainable at the rate they were growing. When the organization learned that a handful of terminated employees still had access to systems and data, investing in an identity governance program became a high priority.

The solution

  • Develop sustainable identity management processes that will sustain company growth
  • Support the full employee lifecycle from on-boarding, lateral movement through termination

The results

ABS-CBN partnered with SailPoint for their identity governance journey to mitigate potential risk. They eliminated over a thousand orphaned accounts in the organization. Alignment with the business units has driven high user adoption, and commitment to the new processes in place.

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