Shadow AI Remediation
Eliminate AI blind spots
Gain complete visibility and control over employee AI usage to protect your sensitive data.
Challenge & solution
The rise of shadow AI
Employees using unmonitored AI tools like ChatGPT, Claude, and Gemini can introduce data exposure and compliance risks. Without visibility, you can't protect your organization from accidental or intentional data leakage.
Unmonitored AI creates risk
Sensitive company or customer data is uploaded into consumer AI tools.
Lack of visibility into which employees are using which AI tools, and how often.
Inability to enforce security policies and ensure compliance across all AI interactions.
Flawed or malicious output from unvetted AI creates new risks for the business.
See and stop shadow AI
Gain real-time visibility into how employees use unmonitored AI tools.
Identify and respond to unauthorized file upload attempts or redirect users to approved, secure alternatives.
Provide a detailed audit trail of all AI interactions for incident response.
Benefits
Secure AI innovation with confident control
Shadow AI Remediation empowers you to safely unlock AI's potential. By monitoring AI interactions and proactively preventing misuse within a unified platform, you can ensure your business innovates confidently and securely, maintaining complete visibility and control.
Eliminate AI blind spots
Real-time visibility into employee use of unmonitored AI tools enables you to confidently manage shadow AI, strengthen governance and make informed risk decisions.
Advanced capabilities
Take your identity security solution even further
SailPoint Identity Security Cloud goes beyond the basics to tackle complex identity challenges. These specialized, add-on solutions offer even greater control and intelligence for reducing risk and ensuring compliance.
AI security for every industry
Shadow AI is a universal threat. No matter your field, data is your most valuable asset. See how we help organizations like yours protect it.
Financial Services
Protect sensitive financial data and PII from being exposed to public AI tools, ensuring compliance.
Learn moreHealthcare
Prevent the leakage of protected health information (PHI) to maintain HIPAA compliance and patient trust.
Learn moreManufacturing
Safeguard intellectual property, proprietary designs, and trade secrets from industrial espionage.
Learn moreRelated resources
Govern and secure your AI journey
faq
Frequently asked questions
What is shadow AI?
Shadow AI refers to the unmonitored and unauthorized use of AI tools by employees. Tools like ChatGPT, Claude, and Gemini can introduce data exposure and compliance risks when used without organizational oversight.
How does Shadow AI Remediation work?
It is a browser-based solution that provides real-time visibility into employee AI usage. It can be configured to identify and respond to unauthorized file uploads, redirect users to secure corporate AI alternatives, or prompt them for a business justification before proceeding.
Is Shadow AI Remediation difficult to deploy?
No, deployment is effortless. It uses standard device management tools (like Intune or JAMF) to deploy a lightweight browser extension and requires zero networking or infrastructure updates. Think hours, not days.
Will this disrupt our employees' work?
Shadow AI Remediation is designed for a zero-friction user experience. It runs silently in the background and is invisible to the end-user unless a specific policy violation occurs, ensuring productivity is maintained while strengthening security.
How is this different from a firewall or CASB?
While firewalls block sites and Cloud Access Security Brokers (CASB) monitor cloud apps, neither provides the granular, identity-aware context needed to manage AI usage effectively. SailPoint Shadow AI Remediation focuses specifically on the interaction between users and AI, allowing you to create policies based on who the user is, not just blocking a URL. This enables you to customize different rich user-facing workflows, a level of control that generic network tools lack.
Can I do more than just block AI tools?
Absolutely. Shadow AI Remediation is designed for flexible governance. You can choose to simply monitor usage for visibility, redirect employees from a risky public AI to your secure corporate alternative, or prompt users for a business justification before they proceed. This allows you to foster a culture of responsible AI usage and enable innovation securely, rather than just shutting it down.
What about employee privacy and GDPR?
Shadow AI Remediation is designed for surgical precision, not broad surveillance. It does not monitor all employee activity. It only activates when a user navigates to a known AI tool. This focused approach ensures you get the security insights you need while respecting employee privacy and complying with regulations like GDPR by minimizing data collection.
Ready to take the next step?
Put adaptive identity to work
See how SailPoint sets the standard for identity security—helping enterprises reduce risk, scale with confidence, and stay ahead of what’s next.