Announcing SailPoint Observability & Insights: A new lens on identity security

When it comes to securing the enterprise, identity has become the control point. Every application, every system, and every user interaction relies on identity. But with that central role comes complexity, and too often, a lack of clarity.

Ask yourself: Who really has access to what? How did they get it? Is it appropriate? If you hesitate to answer, you’re not alone.

Most organizations struggle with visibility. The true picture of access is hidden behind a web of nested entitlements, identity sprawl, AI-driven service accounts, and an ever-expanding SaaS application landscape. Today, teams can piece this picture together by manual, tedious means using things like exports, spreadsheets, and scripts, but that still doesn't provide the whole picture. Without context, security and compliance decisions become guesswork.

That’s why we’re introducing SailPoint Observability & Insights.

From visibility to observability

For years, identity teams have focused on visibility: knowing which identities exist and what they can access. That’s important, but it’s not enough. What organizations really need is observability: the ability to trace, understand, and act on the full picture of identity access.

Observability & Insights brings this next level of intelligence to SailPoint Identity Security Cloud. It turns raw access data into clear, actionable insights, helping you see not just what access exists, but how it was granted, where it creates risk, and what to do about it.

What Observability & Insights delivers

With Observability & Insights, you can:

• Clarity in access and access pathways. The interactive identity graph maps the connections between identities, agents, entitlements, and roles, making it easy to understand how access was granted—even across nested groups or indirect paths.
• Spot risky access instantly. Highlight recently granted access, privileged entitlements, and rare access to surface latent risk and least privilege violations, whether they belong to a human user or an autonomous AI Agent identity.
• Understand impact fast. During incidents, blast radius analysis shows the reach of a compromised account so you can respond with precision. Share identity context with security operations teams to accelerate containment and limit damage.
• Visualize access exposure. Identify the exposure of privileged or sensitive access across the organization and understand exactly how access is assigned.
• Streamline access audits and reviews. Instead of scrambling for spreadsheets, you can provide auditors with clear contextual evidence of why access exists.

It’s about moving from data overload to insight clarity, so identity and security teams can make smarter decisions, faster.

Why now

The timing couldn’t be more urgent. Identity has become the security perimeter, and attackers know it. Compromised credentials, over-privileged accounts, mismanaged entitlements, and now AI Agent identities operating at machine speed have all become prime attack vectors.

At the same time, compliance expectations are rising. Auditors want more than a list of users and entitlements, they want proof of governance: how access was granted, whether it’s appropriate, and how it’s reviewed.

With Observability & Insights, SailPoint gives organizations the context they need to meet both challenges head on. Security teams can see risk clearly, compliance teams can answer tough questions easily, and identity teams can govern with confidence.

Extending SailPoint Identity Security Cloud

Observability & Insights isn’t a bolt-on or separate tool. It’s built into SailPoint Identity Security Cloud, designed to work seamlessly alongside lifecycle management, access requests, certifications, and more.

Together, these capabilities deliver what modern enterprises need most: a governance-first approach to identity security. Observability & Insights enriches this model by making governance smarter, rooted in context, clarity, and confidence.

Turning visibility into action

Identity security is not just about “who has access.” It’s about knowing how they got it, what it enables, whether it should still exist, and what happens if it’s misused. That’s the power of observability.

With SailPoint Observability & Insights, organizations can finally turn visibility into action: uncovering risks, responding faster to threats, reducing complexity, and strengthening the foundation of identity security.

This is more than a new solution; it’s the next evolution in making identity the center of enterprise security. And it’s available now.

DISCLAIMER: THE INFORMATION CONTAINED IN THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY, AND NOTHING CONVEYED IN THIS DOCUMENT IS INTENDED TO CONSTITUTE ANY FORM OF LEGAL ADVICE. SAILPOINT CANNOT GIVE SUCH ADVICE AND RECOMMENDS THAT YOU CONTACT LEGAL COUNSEL REGARDING APPLICABLE LEGAL ISSUES.