Blog
Multi-tenancy Matters: The beauty of "Versionless"
Authors (1)
Neil McGlennon
Global Field CTO
SailPoint
In a new installment of our multi-tenancy series, we take a look at the need for continuously evolving software.
In Part 1, we showed how a well-architected multi-tenant SaaS model enhances security. In Part 2, we examined how that same architecture enables massive, efficient scalability. In Part 3, we shared how multi-tenancy fuels rapid, sustainable innovation. Now, we explore the benefits of versionless software.
That 'Version X.X' on your software isn't just a number, it represents a host of potential headaches for any CIO or CISO. If you're on any version of your current software, you’re probably on the wrong one. It can feel like you're constantly playing catch-up, stuck in a never-ending cycle of upgrades, patches, and fire drills. It's like a flashing neon sign screaming: "Potential Headache Ahead!" You immediately start asking yourself questions, like:
- How much is this upgrade going to cost me?
- What’s the real cost of not being on the right version?
- How many things are going to break?
- What exactly is included in this next version anyway? Is it urgent?
- What critical security flaws does it fix?
- Am I at risk today not being current?
- And, of course, the big one: How much downtime will be required to upgrade, impacting productivity and potentially, revenue?
Imagine a world where your software is always evolving, always secure, and always optimized, without you lifting a finger. A solution that gets patched before the organization ever realized it needed one. A solution that gets more cutting-edge every week, without the end-user having to test a thing. The best version of a solution is the one that has no versions at all. Let’s call it "versionless software." Sound like a fantasy? It shouldn't be.
You’re already experiencing the benefits of versionless software in several other areas of your business. Think about it: when was the last time you worried about the version number of your Gmail, Salesforce, or Workday instance? These platforms are constantly evolving behind the scenes, delivering new features and security updates seamlessly. So why can't all enterprise software work this way?
Why "versionless" matters to the modern IT leader
We all bought into the cloud-first strategy to strip away all the operational inefficiencies and technical debt that were holding us back, and to free up our teams to focus on innovation, not just keeping the lights on. Versionless is the logical extension of that promise.
It has the potential to offer:
- Peace of mind: If a zero-day vulnerability is discovered, instead of panicking and scrambling for a patch, you can rest assured knowing that your software provider is already on it, deploying a fix seamlessly and transparently within hours.
- Access to the latest and greatest: Your software should have all the best bells and whistles as they become available. You shouldn’t have to wait for months or be put in a queue to get upgraded.
- Cost savings: No more budgeting for expensive upgrades, no more downtime, and no more armies of IT staff dedicated to testing and deployment.
- Agility: Your team can focus on strategic initiatives, knowing that your core software is always up-to-date with the latest features and security enhancements.
The million-dollar question: Why isn't all software versionless?
Cloud solutions have promised one versionless single codebase. So why are software providers still spoon-feeding us this versioning nightmare? Why don’t all cloud solutions deliver on the versionless promise?
Versionless brings supportability at scale, because the software provider doesn’t have to support 5,000 different customers doing things in 1,000 different ways. When something needs to be fixed, it gets fixed once for all customers. When something needs to be patched, it gets patched once for all customers. And the best thing is the customer doesn’t need an army of people responsible for perpetual regression testing or moving code into production multiple times per year.
It's time to demand versionless
Versionless software is what cloud solutions were intended to be. It's time to hold our software vendors accountable. It's time to demand solutions that are truly seamless, secure, and continuously improving. Let's ditch the version numbers and embrace a future where software just works, effortlessly and continuously.
Catch up on the rest of the Multi-tenancy Matters series: Part 1, Part 2, and Part 3.