Author

Alec Gruss

Senior Product Manager, SailPoint

Resources

Latest by Alec Gruss

Trust at scale: How GenAI Descriptions for Entitlements earned customer confidence

April 1, 2026|Blog post|5 min read

Discover how SailPoint earned customer trust for a new GenAI feature. By focusing on a narrow scope, human-in-the-loop controls, and custom context, we achieved a 98% approval rate for AI-generated entitlement descriptions and built confidence at scale.

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