Important Legal Information
This page provides documents containing key terms and conditions that may be incorporated by reference into a business transaction with SailPoint Technologies, Inc.® These documents include the terms and conditions under which we provide SailPoint Offerings and Other Services (each as defined in the Framework Customer Agreement posted below). We may update the terms and conditions without prior notice.
The Framework Customer Agreement applies to the purchase and use of current SailPoint Offerings and Other Services around the world. Additional terms and conditions in documents posted under Associated Documentation below apply when incorporated by reference into the Framework Customer Agreement, other posted documents or otherwise into a business transaction.
Framework Customer Agreement (FCA) (Global)
- SailPoint Framework Customer Agreement (v2023FEB28)
- SailPoint Customer Letter – FCA FAQ (v2023FEB01)
- SailPoint Community Program Terms
- SailPoint Support Policy: SailPoint Offerings (v2023FEB01)
- SailPoint Data Security Program (v2022MAY04)
- SailPoint Customer Global DPA (v2023FEB09)
- SailPoint Customer SCCs Amendment (v2022JUL08)
- SailPoint Platinum Plus Support Supplement (v2022MAY04)
- SailPoint Beta and Early Access Program Terms (v2022MAY04)
- SailPoint Mutual Non-Disclosure Agreement (Global) (v2023MAR06)