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What is Identity Governance and Administration (IGA)?

Definition of identity governance and administration

Identity Governance and Administration (IGA), also known as identity security, enables security teams to manage and control user identities and their access rights across an organization.

With a holistic view of all user identities and access privileges, IGA provides the visibility needed to create and enforce controls and policies effectively. Identity governance and administration solutions ensure that digital assets are protected from unauthorized access, that users have the access needed to perform their functions, and that organizations adhere to rules and compliance requirements.

Identity Governance in Action: Learn how SailPoint’s identity platform helps enterprises enable their workforce by securing digital identities.

Understanding identity governance and administration

IGA is at the center of IT and security operations. It enables and secures digital identities for all users, applications, and data.

Managing identities within organizations began as a simple task of onboarding new employees. As the digital landscape grew and employees, , partners, applications, and even devices needed access to more applications, managing identities and access privileges became complex and costly. This gave rise to identity governance and administration.

Importance of identity governance and administration in digital identity management

Identity governance and identity administration allow businesses to provide automated access to an ever-growing number of digital assets while managing potential security and compliance risks.

Among the many business security problems that identity governance and administration addresses are these five critical objectives:

  1. Reduce operational costs
  2. Reduce risk and strengthen security
  3. Improve compliance and audit performance
  4. Deliver fast, efficient access to the business
  5. Automate identity lifecycle management

Reduce operational costs

IGA automates labor-intensive processes such as access certifications, access requests, password management, and provisioning, which dramatically cut operational costs.

With its business-friendly user interface, this can significantly reduce the time IT staff spends on administrative tasks and empower users to request access, manage passwords, and review access independently. And with access to dashboards and analytical tools, organizations have the information and metrics they need to strengthen internal controls and reduce risk.

Reduce risk and strengthen security

Compromised identities caused by weak, stolen, or default user credentials are a growing threat to organizations. Centralized visibility creates a single authoritative view of "who has access to what," allowing authorized users to promptly detect inappropriate access, policy violations, or weak controls that put organizations at risk. Identity governance solutions enable business and IT users to identify risky employee populations, policy violations, and inappropriate access privileges and remediate these risk factors.

Improve compliance and audit performance

Identity governance and administration allow organizations to verify that the right controls are in place to meet the security and privacy requirements of regulations like the Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), and General Data Protection Regulation (GDPR).

They provide consistent business processes for managing passwords as well as reviewing, requesting, and approving access, all underpinned by a common policy, role, and risk model. With role-based access control, companies significantly reduce the cost of compliance while managing risk and establishing repeatable practices for more consistent, auditable, and easier-to-manage access certification efforts.

Deliver fast, efficient access to the business

By giving your users timely access to the resources they need to do their jobs, identity governance and administration enables them to become productive more quickly – and to stay productive, no matter how much or how quickly their roles and responsibilities change. It also empowers business users to request access and manage passwords, reducing the workload on help desk and IT operations teams. And with automated policy enforcement, identity governance allows you to meet service-level requirements without compromising security or compliance.

Automate identity lifecycle management

IGA automates the entire identity lifecycle, from onboarding and access provisioning to deprovisioning, to keep access rights updated in real time as roles change or users leave. This helps IT and security teams streamline authorized access and enforce policies throughout the lifecycle.

Key components: governance vs. administration

Identity governance and administration solutions combine two key identity security functions:, identity governance and identity administration, to streamline identity-related security operations.

Identity governance — oversight and control

Identity governance involves policies, processes, and controls to ensure that user access is appropriate, complies with regulations, and aligns with security and risk management best practices. Key elements of identity governance include:

Identity administration—operations and execution

Identity administration focuses on day-to-day identity lifecycle tasks and policy enforcement throughout the user lifecycle. Key functions of identity administration include:

  • Automated user provisioning and deprovisioning
  • Password management
  • Self-service access requests
  • User access management (e.g., roles, groups, and entitlements)

How identity governance and administration solutions integrate with an existing security infrastructure

Identity governance and administration solutions centralize identity security tools and processes. They seamlessly integrate with authentication, access control, monitoring, and management tools to create a cohesive, secure, and compliant ecosystem. Several of the foundational integrations associated with identity governance and administration include the following.

Application and cloud services

Identity governance and administration platforms connect on-premises and cloud applications via APIs, SCIM connectors, and other protocols to manage access across SaaS, IaaS, and legacy systems. With support for federated access models, IAG solutions allow users to authenticate once with single sign-on (SSO) and access multiple cloud apps securely.

Authentication systems

IGA integrates with single sign-on (SSO), multi-factor authentication (MFA), and identity providers (IdPs) to enforce secure authentication policies and manage identity validation processes. This integration ensures that users can access the resources they need while closing gaps between authentication and authorization.

Directory services

Identity governance and administration solutions connect with LDAP (Lightweight Directory Access Protocol) directories (e.g., Active Directory and Azure AD) to manage user accounts, groups, and entitlements. This allows seamless synchronization of identity data and access rights across systems.

IT service management (ITSM)

Identity governance and administration integrates with ITSM platforms to streamline access requests, approvals, and incident management through unified workflows. Key functionality enabled with this integration includes:

  • Improving users' experiences by managing all access-related requests and tracking status updates.
  • Supporting incident and change management for automated remediation actions, swift resolution, and policy compliance.
  • Unifying workflow management to ensure that identity processes (e.g., new hire onboarding, role changes, and offboarding) are part of the broader IT service workflows.

Mobile device management (MDM) and endpoint security

Integrating identity governance and administration with MDM and endpoint security solutions ensures that device compliance is checked before granting access to sensitive resources. IAG complements these tools by ensuring that access to applications and data is governed based on both user identity and device posture.

Privileged access management (PAM)

IAG and PAM integration facilitate strong governance and control over both regular and privileged access (i.e., with elevated permissions that can access critical systems and sensitive data). Identity governance and administration solutions work alongside PAM tools to manage and govern privileged accounts, ensuring that high-risk access is tightly controlled, monitored, and regularly reviewed.

Security information and event management (SIEM)

Identity governance and administration solutions can feed identity and access logs into SIEM systems for real-time monitoring, threat detection, and compliance auditing. This enhances visibility into user behavior and access anomalies by helping organizations correlate identity data with security events.

Features and capabilities of identity governance and administration solutions

The following are several important features and capabilities of identity governance and administration solutions.

Automating access requests and management

Identity and access governance solutions automate access requests by providing a self-service portal with policy-driven workflows that route approvals to managers or data owners. Users request access and once approved, the IAG solution automates provisioning across connected systems. It expedites access and enhances security as well as maintains a complete audit trail and enforces periodic access reviews to keep entitlements aligned with compliance requirements.

Identity lifecycle and entitlement management

From onboarding to deprovisioning, IAG solutions help manage the entire identity lifecycle. Entitlement management in IAG solutions ensures that users receive and maintain appropriate permissions based on roles or attributes. Automated reviews and real-time updates help prevent privilege creep and maintain compliance with policies like least privilege.

Access certification and audit processes

IAG access certification and audit processes require managers or data owners to review and confirm user access rights periodically. These solutions streamline these processes by automating reviews, sending alerts, and generating audit-ready reports that document approvals, removals, and exceptions. This ensures compliance with regulations such as the Sarbanes-Oxley Act (SOX) and GDPR and helps identify and revoke unnecessary or risky access.

AI-driven identity governance and administration insights

AI-driven identity governance and administration leverages machine learning and analytics to detect unusual access patterns and flag them for review. AI also provides predictive recommendations for access requests based on peer group analysis, helping to streamline approvals while reducing risk. Additionally, AI enhances risk scoring and access certifications by prioritizing high-risk entitlements for faster action, improving both security and compliance.

Date: May 25, 2025Reading time: 9 minutes
Identity Security