Raymond James reaps the benefits of identity governance.

“Now that the core fundamental identity capabilities are being handled, we can take a step back and ask what other ways we can mitigate risk. Five years ago, we couldn’t even do that, because we were doing everything manually. This has allowed us to think about how to wire things together, increase automation and reduce risk.”

— Jeff Brouette, manager of identity and access management engineering, Raymond James


Raymond James

Raymond James Financial is an American diversified holding company that provides financial services to individuals, corporations and municipalities.

The challenge

Raymond James was using a combination of legacy systems and manual processes to manage access to systems and applications for employees. As time went on and users, applications, and data expanded, the company naturally outgrew their identity management processes.

The solution

  • Reduce reliance on legacy tools and manual processes
  • Manage regulatory compliance and audit requirements in a sustainable way
  • Streamline user provisioning
  • Gain control over access and ownership of unstructured data

The results

Raymond James partnered with SailPoint to mature their identity governance program by automating the management of role models, policy models, access certifications, and access requests. They have also extended their program to govern access to files stored in file shares, SharePoint, Microsoft Exchange, and others. Raymond James can now find sensitive data to secure it, establish effective inappropriate access detection and prevention controls, and manage the movement of data. This complete visibility allows them to demonstrate adherence to regulatory and audit requirements.

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