Reduced their risk while increasing security.

“With SailPoint we can automatically review the access for our users, and a comprehensive catalog that described that available access. We were able to cut down by 80 percent the time it took to provide access to a system.”

— Bart Ludwig, Manager, Identity & Access Management, Finning



Finning is the world’s largest Caterpillar dealer, selling and renting Caterpillar equipment and providing parts and service to its customers in the mining, construction, petroleum, forestry and power systems industries.

The challenge

Finning’s identity and access management processes grew organically and were no longer sustainable for 13,000 employees. A considerable amount of manual processes were driving identity governance, which was proving time consuming and error-prone. The team sought the best identity and access management platform for their needs.

The solution

  • Drive efficiency through automation
  • Demonstrate a compliant regulatory environment
  • Improve user experience

The results

With SailPoint in place, Finning has gained the control and visibility they needed to ensure users have the right level of access for the right reasons. They now have automated provisioning to onboard, offboard, and manage identities in their environment, reducing time to access by 80%. By automating the access certification process, the days of tracking users and application owners by spreadsheets are over.

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