Govern access to propel growth.

“The efficiency, cost savings and increased security already experienced are just the tip of the iceberg for what we plan to accomplish. Identity is an enabler that allows us to manage access for all employees, all applications and all data.”

— Nick King, IAM Technical Specialist, The Co-operative Group


The Co-operative Group

With over 3,600 locations, the Co-operative Group is a diverse family of U.K. retail businesses including food retail and wholesale, e-pharmacy, insurance services, legal services and funeral care.

The challenge

The Co-operative Group was struggling to manage and govern access for over 70,000 employees. They lacked a comprehensive identity governance platform which made audit requirements difficult to meet. And with each of the businesses using their own process for granting system access, they also needed a unified identity management program for their entire enterprise.

The solution

  • Control employee access to applications and data
  • Provide an audit trail to demonstrate compliance
  • Automate access approvals to improve productivity

The results

The Co-operative Group has improved their security and user satisfaction since building their first identity governance program with SailPoint. New hires now receive access to approved applications and data on their first day and can handle both password management and access requests from the same portal.

Read the Success Story

Read more of our retail customer stories.