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The Strategy of Being Customer-driven

Peter Cohan is a business professor and journalist, who profiled SailPoint in his latest book, “Disciplined Growth Strategies.” In the book, Peter writes that “sustainable growth depends on employees, customers and new product developments.”

SailPoint asked Peter to share his thoughts on SailPoint across those strategies in a three-part video series. In the first video, Peter discusses SailPoint’s 95% customer retention rate.