Last updated: October 9, 2023

Depending on the nature of the service or product, SailPoint and its affiliates may engage one or more of the following third party sub-processors, as specified below.

For customers of SailPoint, please note that not every third party vendor listed below may be relevant to your relationship with SailPoint. If you wish to know more about which third party vendors we use for a particular service or product, or if you have any particular objection to the use of any of the below vendors, please contact us at [email protected].

In addition, we use third party vendors that support our firewalls and anti-virus protection mechanisms. If you wish to know about the data and information security measures we have in place, please contact us at [email protected].

Please note that SailPoint’s Identity Security Cloud Business and Identity Security Cloud Business Plus are suites of SailPoint products. While these suites are already represented through the inclusion of the individual products that comprise the suites, for the convenience and ease of use of our customers, we have listed the product suites separately in the product list column, as applicable.

Please note that the below list is regularly updated so please check this page periodically for any subsequent updates.

Affiliate Sub-processor nameLocation
SailPoint International, Inc., including branch in Australia and registrations in Hong Kong and TaiwanUSA
SailPoint Technologies Canada Inc.Canada
SailPoint Technologies Japan G.K.Japan
SailPoint Technologies GmbHGermany
SailPoint Technologies India Private Ltd.India
SailPoint Technologies Israel Ltd.Israel
SailPoint Technologies México, S.A. de C.V. Mexico
SailPoint Technologies Netherlands B.V.Netherlands
SailPoint Technologies Pte Ltd.Singapore
SailPoint Technologies SARL (Switzerland), including a registration in Belgium and a branch in FranceSwitzerland
SailPoint Technologies UK Ltd., including a branch in NorwayUK
SailPoint Technologies Korea LimitedKorea
SailPoint Technologies FZ-LLCDubai
SecZetta, Inc.US
Servicios SecZetta Chile LimitadaChile
Third Party Sub-processor name LocationSailPoint ProductProcessing Activity
Amazon Web Services, Inc.USA, Canada, UK, Germany, Australia, JapanIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, IIQ CMS, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, Non-Employee Risk Management, DASHosting provider for the SaaS Services – hosting may occur in either Germany, Australia, Japan, Canada, UK or US, as elected by Customer at the start of the SaaS Services; provides all infrastructure and hosting services for the SaaS Services listed
ArgenissUSA, ArgentinaARMStaff augmentation firm
Atlassian Pty LtdUSA, Ireland, AustraliaIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, IIQ CMS, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, DASProvides status pages, which display status and uptime information for the CMS Services, and status notifications to subscribed Customer employees; data is hosted in the US
ConfluentUSA, Canada, UK, Germany, Australia, JapanIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, DASProvides medium for communication between microservices
DatadogUSAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, IIQ CMS, Access Insights, Access Modeling, Recommendation Engine, SaaS Management, Non-Employee Risk ManagementInfrastructure and Application Monitoring Platform; cloud infrastructure monitoring and application log aggregation; provides insight into overall system health as well as logging for troubleshooting and maintenance
FullStoryUSAIdentity Security Cloud Business Plus, SaaS Management, DASHelps improve the UX experience
Gainsight, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IIQ, IDN, IIQ CMS, FAM, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASCustomer account administration and support used to send email notifications to designated customer contacts
GitHub, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, IIQ CMS, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, Non-Employee Risk Management, DASSource code management; certain Customer employees will be provided a user account and will provide their Personal Data for authentication purposes
ID DataWebUSANon-Employee Risk Management (If purchased with ID Proofing add-ion)Identity Verification for ID Proofing
IntercomUSAIdentity Security Cloud Business Plus, SaaS Management, DASProvides real time support chat on the site and a help desk site
iTransition, Inc.USA, PolandARMStaff augmentation firm
Microsoft Corporation (Microsoft 365)USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IIQ, IDN, IIQ CMS, FAM, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASEmail, calendar, and audio and web conferencing
Microsoft Corporation (Microsoft Azure)USA, Ireland, NetherlandsARMCloud hosting provider
MongoDB, Inc.USAARM, Non-Employee Risk ManagementBack-end database services
Pendo.io, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, DASAnalytics provider used to analyze and improve the Services
QlikUSA, Ireland, AustraliaIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, Access Insights, Access Modeling, Recommendation Engine, DASEmbedded Business Intelligence platform for storing data model and visualization configurations. Qlik’s in-memory performance layer caches data for fast rendering and fast filtering and drill through actions.
Saba Software, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IIQ, IDN, IIQ CMS, FAM, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASSaba Cloud learning management system used to provide the Identity University portal and online training services
salesforce.com, inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IIQ, IDN, IIQ CMS, FAM, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASCustomer relationship management (CRM) system
ServiceNow, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IIQ, IDN, IIQ CMS, FAM, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASTicketing system for Support and Maintenance Services
Slack Technologies, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IIQ, IDN, IIQ CMS, FAM, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASMessaging and collaboration tool; primary internal chat tool
SnowflakeUSAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASCloud data warehousing
SoftServe, Inc.USA, PolandIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, ARM, DASStaff augmentation firm
Strivacity, Inc.USANon-Employee Risk ManagementAccount Management for Partner Portal and Customer Training Sites for Non-Employee Risk Management
Twilio, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IDN, Access Insights, Access Modeling, Recommendation Engine, SaaS Management, ARM, DASTwo-factor authentication communication via mobile device provider for the SaaS Services if Customer elects to enable this feature
Zoom Video Communications, Inc.USAIdentity Security Cloud Business, Identity Security Cloud Business Plus, IIQ, IDN, IIQ CMS, FAM, Access Insights, Access Modeling, Recommendation Engine, CAM, CIEM, SaaS Management, ARM, Non-Employee Risk Management, DASAudio and web conferencing