SailPoint Achieves ServiceNow Built on Now Platform Status

Over the last several months, we’ve seen years-long digital transformation initiatives accelerated into days and weeks to adapt to a new virtual workforce.  As a result, managing user access requirements have grown exponentially and even more complex.  Keeping up with these access demands while maintaining security and compliance can be overwhelming for your IT teams.  

This complexity of securing access to IT resources, together with a constantly changing, growing, and ever-expanding workforce, puts an increasing strain on IT operations, including your helpdesk, hindering productivity across the organization.

To address this ongoing challenge for our customers, we’re pleased to announce our extended collaboration and integration efforts with ServiceNow. As part of this extended partnership, SailPoint has achieved the ServiceNow Built on Now Platform level.  This builds on our recently announced integration with ServiceNow® HR Service Delivery as part of the Now Platform® Paris Release

The Built on Now designation signifies that SailPoint has leveraged and incorporated the ServiceNow design best practices, incorporates a tight level of integration and creates a seamless, unified customer experience which resides right within the Now platform.

Ultimately, this SailPoint and ServiceNow integration translates into big benefits for organizations:

  • A seamless  experience for your workers, which means delivering  frictionless secure access
  • Greater user productivity enabling easier onboarding and access when they need it, where they need it and how they need it, while ensuring that it is the right access based on their job and role
  • And the ability for organizations to quickly shift and adjust policies as work conditions change (e.g. ‘work from home’ shift) all while keeping access and work secure and compliant

The combination of SailPoint and ServiceNow working together allow organizations to gain visibility into all ServiceNow accounts providing comprehensive compliance, audit tracking and a unified end-user experience by consolidating access requests to any application in a single workflow.  

“We are excited to have SailPoint, the identity industry leader as part of our Built on Now family. Providing employees with a centralized place to manage their work while maintaining security, enables a great end-to-end user experience.  Our partnership with SailPoint allows our joint customers to apply the appropriate levels of access security to significantly reduce risk,  while ensuring the productivity of today’s digital workforce,” said Lou Fiorello, Head of Security Products at ServiceNow

As part of being Built on Now, SailPoint now offers the integrated SailPoint and ServiceNow solution directly from the ServiceNow Store, making it even easier to access and quickly start incorporating identity governance within existing IT workflows.  This means new customers can find SailPoint easily in the ServiceNow store, directly gain access to the apps, and get started with a streamlined, integrated user experience.

This new Built on Now designation together with our existing ServiceNow integrations expands on SailPoint’s long term partnership and vision extending SailPoint Identity Governance into the ServiceNow platform and workflows.  “As the industry leader, we are thrilled to achieve this designation and our continued partnership with ServiceNow.  Together we will provide our joint customers the secure cloud platform that global enterprises require to safely drive their businesses forward.  By integrating with ServiceNow, we are making it simple and easy for businesses to deliver amazing employee experiences. The combination of SailPoint and ServiceNow brings all of the information employees need into a single, secure location, helping them to be productive with efficient workflows,” said Harry Gould the SVP of WW Partners at SailPoint.

To learn more about how SailPoint and ServiceNow work together, click here.


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