Driving deeper insights, more automation, and better visibility into your IGA program

Authored by Ana Hilstad, Senior Product Marketing Manager

The attack surface for organizations is exponentially growing as the number of applications, types of identities, and complexity of their unstructured data continue to rise. According to a recent industry report, governing access manually, often across dozens of disparate systems, without the necessary information to understand who should get access is like still an all too common practice for upwards of 64% of organizations.     

AI capabilities are becoming crucial to operations. A modern approach to IGA using AI and ML replaces unreliable and time-consuming tasks with proactive identity management practices that dynamically and securely adapt access as organizational changes arise. Visibility and accessibility of identity data using solid dashboards and reporting capabilities are crucial to demonstrating compliance and tracking performance improvements for your identity program. A unified identity security solution with embedded AI and ML can produce immediate and significant results. Organizations can reduce their identity-related risk, improve employee productivity, and reduce costs associated with managing unnecessary access.  

The journey of SailPoint’s Autonomous Identity Security 

SailPoint has been at the forefront of leveraging the latest AI technologies to enable more automation and data intelligence for our customers, paving the way to greater autonomy. SailPoint’s Autonomous Identity Security (AIS) methodology and AI and ML-backed identity security insights enable continuous monitoring, automation, and process improvements so organizations can dynamically adapt to changes.  

Last year, SailPoint introduced new capabilities for detecting and managing potentially risky access, also known as Identity Outliers, and the Access Intelligence Center data visualization and reporting tool. This year, SailPoint added additional AI capabilities to help customers dynamically review, evaluate, and refine roles and maintain an optimized access model even as organizational changes occur. In addition, SailPoint added SaaS app usage patterns as another attribute to help organization understand user access better.     

Here is a recap of the new and exciting AI and ML features released in 2023:  

The Create Common Access feature dynamically analyzes access patterns across an organization and bundles joint or birthright access into roles that can be assigned to large groups of employees. Organizations can use these insights to quickly and easily build optimized common access roles for faster onboarding.  

The Auto-Scoped Role Discovery feature automatically analyzes access patterns across the organization and groups access into specialized roles that can be assigned to sub-groups/departments. Organizations can use these insights to quickly and easily build tailored functions for faster onboarding. 

The Activity Insights feature in Access History Organizations shouldn’t have to guess or conduct extensive interviews with stakeholders to understand how someone is using their access over time. Activity Insights provides granular information about individual and company-wide usage patterns and activity trends for entitlements and SaaS applications so identity teams can confidently grant and maintain least privilege access. Having this crucial data at your fingertips makes it easier than ever to eliminate the risks and costs associated with unused access.  in Access History Organizations shouldn’t have to guess or conduct extensive interviews with stakeholders to understand how someone is using their access over time. Activity Insights provides granular information about individual and company-wide usage patterns and activity trends for entitlements and SaaS applications so identity teams can confidently grant and maintain least privilege access. Having this crucial data at your fingertips makes it easier than ever to eliminate the risks and costs associated with unused access.  

The Access Intelligence Center is SailPoint’s embedded business intelligence tool for viewing and reporting identity governance and administration (IGA) data in ready-to-use charts and dashboards. The authoring feature allows organizations to create and edit customized dashboards based on their specific business and compliance needs. For organizations who want to use SailPoint access data for their own BI tools, SailPoint offers Snowflake Secure Data Sharing, which is the ability to enable customers to securely replicate their identity and search data into their own Snowflake instance and use their preferred business intelligence tool for data visualization and reporting.  

AI and ML accelerate business outcomes 

As new AI technologies emerge, organizations can reach new horizons on their identity security journey and increase their level of autonomy. Large language models are well on their way to helping identity teams automatically generate entitlement descriptions for all applications, along with many other promising use cases. New machine learning techniques allow organizations to automatically onboard applications into their identity security solution within minutes. These technologies are a reality, and incorporating them into your identity program is critical in taking your identity security to the next level.  

Ultimately, SailPoint’s Identity Security Cloud will help you achieve unified management of enterprise controls for your digital identities and adjacent identity ecosystems like unstructured data and cloud access governance. Watch our opening keynote session for a deeper understanding of our most notable features announced at this year’s Navigate event.