FAQ

Will Navigate be in-person or a hybrid event?

Navigate London 2025 will be a 2.5 day, in-person event.

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How do I register for the conference?

Register online. If you have any issues while registering, please contact our Navigate events team at [email protected]

What forms of payment will be accepted?

Payment is due in full at the time of registration and must be made via credit card in GBP.

What is included in the registration price?
  • Keynotes
  • Masterclasses
  • Breakout sessions
  • Demo theater sessions
  • "The Core" hands-on demos from our technical experts
  • Ask the experts
  • 1:1 Meetings with our SailPoint experts and executives
  • Expo Hall
  • Conference party
  • Numerous networking events and activities
  • Food and beverages during the conference
  • SailPoint branded gift

Please note, Identity University: Skilled Sessions on Wednesday, 5 November is NOT included in the Navigate registration fee. This is an optional additional event.

Is there a Public Sector registration price?

Yes, we are pleased to offer a public sector rate of £125. Eligibility for the public sector price will be verified; proof of public sector status will be required. Price cannot be applied retroactively. “Public sector” definition: Central or local government, NHS, Education, emergency services, social services, law/armed forces and culture and heritage.

I can no longer attend. Can I send someone else in my place?

Attendee substitutions may be requested by sending an email to the Navigate registration team at [email protected] with the names of both the original and substitute registrants. All requests for substitutions must be received no later than 5:00pm GMT on 20 October 2025, to avoid incurring a substitution processing fee. Onsite substitutions will incur a £25 processing fee. Granting a substitution request is at the discretion of SailPoint.

I can no longer attend. How can I cancel my registration?

All cancellations must be received in writing via email to [email protected] and are subject to the below cancellation fees. Cancellations received between date of purchase and 11:59 pm GMT ninety calendar days prior to the Conference start date will receive a full refund of registration fees paid, less a one-time £25 processing fee. No refunds will be given after 11:59 pm GMT ninety calendar days prior to the Conference start date. Refunds are issued to the same payment method used during registration. Credit card refunds must be issued to the original credit card. Any requests to change the payment method used for a completed registration will incur a one-time £25 change fee. Attendees are responsible for canceling their own associated hotel and travel reservations and SailPoint takes no responsibility for any damages, costs, or losses should you cancel or change your registration.

How can I make a hotel reservation for Navigate London?

We’ve negotiated a special hotel rate of £249 + vat per night for Navigate attendees at the Hilton London Metropole. Please book online by 5 September.

Please refer to your housing confirmation email for the full cancellation policy.

Are rooms available at a government rate for public sector attendees?

Please contact the Hilton London Metropole directly to inquire if government rates are available over our program dates. Due to occupancy levels, this might not be possible.

What if I'm Interested in exhibiting at the conference?

For sponsorship opportunities at Navigate London 2025, contact us at [email protected].

What if I'm Interested in exhibiting at the conference?   

For sponsorship opportunities at Navigate London 2025, contact us at [email protected].

I'm a customer and would like to speak at Navigate. What do I do?   

For customer speaking opportunities at Navigate London 2025, contact us at [email protected].

Can our team take advantage of the buy 3 get 1 free deal with the government rate? 

Yes, the buy 3 get 1 free deal includes our government rate.

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Navigate London will focus on reimagining how organisations protect and manage identities of all types, empowering a secure and trusted digital workforce. Join us to uncover bold solutions for tomorrow's security challenges.​

Register for Navigate London

Other Navigate locations

Can’t join us in London? Experience Navigate at one of our locations around the globe and explore how organisations are reshaping identity security through a local lens.

Austin

29 Sep-2 oct

Austin

Toronto

8 Oct

Toronto

Singapore

5 Nov

Singapore

Sydney

10-11 Nov

Sydney

São Paulo

11 Nov

São Paulo