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The Power of Support

Contact support at support@sailpoint.com, call +1-512-346-2000 or login to our Horizon Portal.

Horizon Support Portal Login

Please Note: Horizon uses different login credentials from Compass. Please ensure you are using your Horizon login credentials.

To login or if you need to reset your password, please select the button below.

New to Horizon? Request a New Login

Additional Customer Support

We offer two packages of product support to ensure that you get the assistance needed for maximum SailPoint solution performance:

  • Standard Support offers you the ability to contact our Support Team during regular business hours, Monday through Friday.
  • Premium Support offers you non-stop support, 24 hours a day, 7 days a week to address your most critical issues.

For more information, contact the support team today.

Access our Compass Portal to find the latest product downloads and patches.