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The Power of Support

Contact support at support@sailpoint.com, call +1-512-346-2000 or login to our Horizon Portal.

Horizon Support Portal Login

Please Note: Horizon leverages the same credentials as your existing portal account, but different credentials from Compass.

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Additional Customer Support

We offer two packages of product support to ensure that you get the assistance needed for maximum SailPoint solution performance:

  • Standard Support offers you the ability to contact our Support Team during regular business hours, Monday through Friday.
  • Premium Support offers you non-stop support, 24 hours a day, 7 days a week to address your most critical issues.

For more information, contact the support team today.

Access our Compass Portal to find the latest product downloads and patches.