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Terms of Use

SailPoint Technologies, Inc. – Website Terms of Use

Effective October 9, 2018

These terms and conditions (“Terms”) are a legal contract between you (either you as an individual or the entity or organization on whose behalf you are entering into these terms and conditions) and SailPoint Technologies, Inc. (together with its affiliates, “SailPoint”) for the access to and use of this website, www.sailpoint.com, which includes text, media, documentation, pictures and other content (collectively, the “Website”).

For purposes of these Terms, “affiliates,” includes all companies that are affiliated with SailPoint by reason that these companies are owned by, or under the same common ownership as, SailPoint. Affiliates shall also include the parent company of the group of which SailPoint is a member.

BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE WARRANTY DISCLAIMERS, INDEMNITY AND LIMITATION OF LIABILITY PROVISIONS BELOW. IF YOU DO NOT UNDERSTAND OR AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE WEBSITE, AND PLEASE EXIT THE WEBSITE NOW.

YOUR USE OF ANY OTHER SAILPOINT SERVICES, INCLUDING SAILPOINT’S COMPASS, HORIZON OR SAILPOINT UNIVERSITY WEBSITES, IS GOVERNED BY THE SEPARATE AGREEMENTS AND/OR TERMS APPLICABLE TO THOSE SERVICES. WITH RESPECT TO YOUR USE OF THOSE SERVICES, SUCH SEPARATE AGREEMENTS SUPERSEDE THESE TERMS.

  1. Information You Provide

In addition to these Terms, your use of the Website is governed by SailPoint’s Privacy Policy, which is posted on the Website. You agree that SailPoint’s collection, use and sharing of: (a) any personal information will be as set forth in the Privacy Policy, which may be amended by SailPoint from time to time; and (b) any information other than personal information shall not be restricted by the terms of the Privacy Policy. The Privacy Policy and any posted terms or guidelines or legal disclaimers on the Website are hereby incorporated by reference into these Terms. You agree that SailPoint has unlimited rights to any information other than personal information that you provide to SailPoint and that SailPoint may use such information in any way SailPoint chooses. Such information will be deemed to be non-confidential. The Terms subsequently address how SailPoint can deal with information that you provide which is not personal information.

  1. Accessing the Website

When retrieving information from the Website, you are prohibited from (a) using or attempting to use spiders, robots, avatars, intelligent agents, or any other extraction, navigation, or search tools, except for a normal browser as used by a natural person, (b) aggregating, copying or duplicating any of the materials or information available from the Website except for the small amount of materials and information temporarily required for an ordinary single use of the Website, (c) accessing data not intended for you or attempting to gain unauthorized access to, interfere with, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website, (d) accessing the Website for the purpose of competing with SailPoint or using the Website for purposes of benchmarking or other similar purposes, (e) using the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s user of the Website, or (f) attacking the Website via a denial-of-service attack or a distributed denial-of-service attack.

By accessing the Website, you agree:

  • You represent and warrant that you are legally entitled to enter into these Terms.
  • You represent and warrant that you are at least 18 years old.
  • You shall not allow any other person or entity to access or use your account.
  • You shall comply with all state and local laws of each location in which you access the Website.
  • You shall be solely responsible for all activity associated with your account, including any data, text, links, media or other content that you submit to SailPoint via the Website (collectively, the “User Content”). Such User Content also includes any content you submit to SailPoint via SailPoint’s “Contact Us Today” form on the “How to Reach Us” page, or by emailing SailPoint.
  • You represent and warrant that all User Content that you may post to the Website shall be your wholly original material (except for material that you are using with the permission of its owner), and does not infringe or violate any copyright, trademark or other rights of any third party including any rights of privacy or publicity.
  • You represent and warrant that all User Content that you may post to the Website does not contain any defamatory statements or contravene any contract, agreement or other arrangement nor the laws of any applicable jurisdiction.
  • You shall be solely responsible for keeping a duplicate copy of all User Content; SailPoint does not accept any responsibility or liability for the loss of your User Content.
  • You shall not use the Website for any illegal or unauthorized purpose.
  • You acknowledge that, by accessing or using the Website, certain mobile carrier charges may apply, including SMS charges and data charges.
  • You shall not transmit worms, viruses or any code of a destructive nature to SailPoint, other users, or the Website.
  • You shall not abuse, harass, threaten, harm or impersonate other SailPoint users or employees of SailPoint or any of its partners, at any time or for any reason.
  • You shall not post User Content that is hateful, threatening, pornographic, obscene, abusive, unlawful, harassing, racially or ethnically offensive, libelous or defamatory, or any content that encourages unlawful conduct.
  • You shall have no right to access data or content of other users of the Website, unless such access is authorized by SailPoint.
  • All content, information, and links presented on this Website are for informational purposes only. All information on the Website is subject to change.
  • Except as expressly provided in these Terms, any reproduction, display or other dissemination of information or content contained in this Website is strictly prohibited and constitutes copyright infringement.

Any use of the Website in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use the Website. Furthermore, SailPoint reserves the right to terminate or suspend your rights to use of the Website for any reason. SailPoint also reserves the right to bring legal action against you for any loss or damage that it may suffer as a result of your violation of the Terms.

  1. Intellectual Property Rights

The copyrights and other intellectual property in the Website are owned by SailPoint, its independent contractors, and its licensors. This includes the words “SailPoint Technologies & Design,” “SailPoint,” “IdentityIQ,” “IdentityNow,” “SecurityIQ,” “AccessIQ,” “Identity Cube,” and “Managing the Business of Identity” are the registered trademarks of SailPoint. Furthermore, “Identity is Everything,” “IdentityAI,” and “The Power of Identity” are trademarks of SailPoint. Subject to your compliance with these Terms, including Section 2 above, you are authorized to view, store, print, reproduce, copy, and distribute any pages within the Website for non-commercial use within your organization only. All other rights are reserved. You may print off pages of the Website; however if you do so, you agree that you do not acquire any ownership rights in any of that material. This right is non-transferable and non-sublicensable. You may not copy, distribute, transmit, publish, sell, transfer, create derivative works of, or otherwise exploit any such material that you print off. In consideration of this authorization, you agree that (a) any copy of these documents which you make shall retain all copyright and other proprietary notices contained in such documents and (b) these Terms are included with any distribution.

By submitting User Content to the Website or to SailPoint, you hereby grant SailPoint a worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, and display the User Content when operating the Website and for SailPoint’s internal business purposes. You acknowledge that SailPoint is not responsible for any User Content you provide and that SailPoint may reject or delete such User Content in SailPoint’s sole discretion. SailPoint also assumes no responsibility for loss of information, howsoever such information is lost, including information which is permanently deleted either through the action of an employee or consultant or other who has access to the information, through failure of a computer network, or through any policy or directive of SailPoint for destruction of data.

  1. Third Party Websites

The Website may contain links to third party websites that are not owned or controlled by SailPoint. The SailPoint Indemnitees (as defined below) have no control over, and assume no responsibility for, the content, privacy policies (if any), or practices of any third party websites. SailPoint makes no representation or warranty as to the security of links to other websites, nor does SailPoint make any representation or warranty as to whether such links or such other websites are free of viruses or other forms of data corruption. In addition, SailPoint will not and cannot censor or edit the content of any third party website. By using the Website, you expressly relieve SailPoint and the SailPoint Indemnitees from any and all liability arising from your use of any third party website. If you choose to use any such third party websites, you do so at your own risk. Accordingly, SailPoint encourages you to be aware when you leave the Website and to read the terms and conditions and privacy policy (if any) of each other website that you visit.

  1. Indemnity

You shall indemnify, defend and hold harmless SailPoint and each of its officers, directors, members, employees, agents, representatives, partners, and licensors (collectively, the “SailPoint Indemnitees”) from any and all third party claims, liability, damages and/or costs (including attorneys’ fees) arising from or related to (i) any User Content, (ii) your use of the Website, (iii) your violation of these Terms, or (iv) any infringement or misappropriation of any intellectual property right or other right of any person or entity by you. You agree to immediately notify SailPoint of any unauthorized use of your user account or any other breach of security known to you that may affect the security of the Website.

  1. Disclaimers; Limitations on Liability; Time to File Claims

Disclaimers

SailPoint provides information through this Website. While SailPoint has undertaken efforts to provide accurate information, it is not comprehensive and SailPoint makes no commitment to update the information at any particular time, and the information on the Website may be out of date. Information on the Website may also be changed at any time without notice. As a result, the information may not be accurate, up to date or applicable to the circumstances of any particular case. Any decisions you make based on information contained in this Website are solely your responsibility.

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO COMMITMENT TO ANY FUTURE FUNCTIONALITY OR FEATURES. YOU ACKNOWLEDGE THAT YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, SAILPOINT AND THE SAILPOINT INDEMNITEES DO NOT WARRANT THAT THE CONTENT OF THE WEBSITE IS ACCURATE, RELIABLE OR CORRECT; THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR SOLE REMEDY IN THE EVENT OF ANY DEFICIENCY, ERROR, OR INACCURACY IN THE WEBSITE SHALL BE TO REQUEST THAT SAILPOINT CORRECT THE MATTER OR, IF SAILPOINT FAILS TO DO SO, TO DISCONTINUE YOUR USE OF THE WEBSITE. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR DEVICE, OR FOR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD. SAILPOINT DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE, OR ANY HYPERLINKED WEBSITE OR SERVICE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND SAILPOINT WILL NOT BE A PARTY TO AND IS NOT RESPONSIBLE IN ANY WAY FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES, INCLUDING ANY INDEPENDENT CONTRACTOR PROVIDING THE SERVICES.

Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SAILPOINT INDEMNITEES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE; OR (B) ANY CONTENT OBTAINED FROM THE WEBSITE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE. YOUR ONLY REMEDY AGAINST THE SAILPOINT INDEMNITEES IN CONNECTION WITH ANY DAMAGES ARISING FROM THE FOREGOING IS TO STOP USING THE WEBSITE.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

  1. Controlling Law; Venue

These Terms and any action related to the access or use of the Website will be governed by the laws of the State of Texas without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising in connection with the Website will be brought solely in Travis County, Texas, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

  1. Entire Agreement; No Third Party Beneficiaries

These Terms, SailPoint’s Privacy Policy and any other legal notice we have published on the Website are the entire and exclusive agreement between SailPoint and you regarding access and use of the Website, and these Terms supersede and replace any prior agreements between SailPoint and you regarding use of the Website. These Terms may not be modified orally. These Terms may not be modified or superseded by SailPoint’s acceptance of any offer from you or any other person. Notwithstanding the foregoing, your use of any other services provided by SailPoint, including your use of the Horizon, Compass or SailPoint University websites, shall be governed by separate agreements and/or terms applicable to such services. With respect to your use of such services, such separate agreements shall govern and supersede these terms.

If for any reason a court of competent jurisdiction finds any provision of these Terms or portion thereof to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of these Terms, and the remainder of these Terms shall continue in full force and effect. No waiver by SailPoint of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. SailPoint may revise these Terms from time to time; the most current version will always be at www.sailpoint.com/terms-of-use. By continuing to access or use the Website after those revisions become effective, you agree to be bound by the revised terms.

The headings used in these Terms are for convenience only and have no legal meaning or effect. Terms defined in the singular have the corresponding meanings in the plural, and vice versa. Unless the context of these Terms clearly requires otherwise, words importing the masculine gender include the feminine and neutral genders and vice versa. The terms “include,” “includes” or “including” mean “including without limitation.” The words “hereof,” “hereto,” “hereby,” “herein,” “hereunder” and words of similar import, when used in these Terms, refer to these Terms as a whole and not to any particular section or article in which such words appear. The word “or” will not be construed as exclusive.

Other than the SailPoint Indemnitees, no other person or company will be third party beneficiaries to the Terms.

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