SailPoint Unveils a New Approach to Provisioning

This morning, we announced a next generation provisioning product that builds on the governance framework provided by our core product, IdentityIQ. The announcement is a culmination of almost two years’ work internally at SailPoint, and we believe it represents an evolutionary shift in the provisioning market that will benefit any company that is struggling to meet the need for business-friendly access request, effective user lifecycle management, and ongoing compliance and audit requirements.

In the coming weeks, we’ll devote much of this blog to providing you with more insight into our new approach and new products. First, I’d like to explain how SailPoint arrived at today’s announcement and what it means for our current and prospective clients.

SailPoint released the first iteration of our identity governance solution, IdentityIQ, in early 2007. Since then, we’ve been dedicated to helping customers achieve regulatory compliance at a reduced cost, improve internal controls and better manage the risks associated with access to sensitive data and applications across the enterprise. There was clearly a need for this solution in the market – as evidenced by the increasing focus industry analysts have placed on this space, as well as our own customer adoption.

In September 2008, we added business-friendly, self-service access request capabilities to IdentityIQ. As we worked with our customers to roll that capability out across their organizations, those same customers began pushing for SailPoint to manage the entire lifecycle of user privileges. The problem was that existing solutions for requesting and managing user access were at best outdated and inefficient, but more importantly, they were too complex to be used by business users.

As many of you know, SailPoint’s heritage dates back to Waveset (acquired by Sun in 2003), so many of our executive and technical staff have deep roots in the provisioning space. Leveraging that history and knowledge base, we began working on a solution that would better address the huge pain points our customers were experiencing with available provisioning technologies. Today, we’re not only announcing two new provisioning products, Lifecycle Manager and Provisioning Engine, we’re also announcing an entirely new approach to provisioning.

This new approach begins with our Governance Platform, which centralizes identity data, captures business policy, models roles and mitigates risk to support both compliance and user lifecycle business processes. As we stated in the press release, this governance-based approach to provisioning delivers three distinct advantages to customers:

  • Simplified deployments. SailPoint’s approach begins with the mining and modeling of all necessary information about users, access privileges, roles and policy into a single governance platform, enabling organizations to automate access request and provisioning processes without extensive workflow and custom coding. This reduces custom coding requirements by 200-300 percent.
  • Lower deployment costs. SailPoint provides an open and flexible approach to the “last mile” of provisioning – the connector layer where changes are executed on IT resources – by supporting multiple techniques and processes for making changes to resources. This eliminates the hundreds of thousands of dollars organizations typically spend on “last mile” integrations. It also allows customers to immediately focus their identity management efforts where the highest value exists: at the business process and governance layer to ensure consistent, enterprise-wide compliance with internal and external security mandates.
  • Business and IT alignment. SailPoint provides the first user interface designed specifically for business users to request access and manage user lifecycle events. Traditional provisioning tools were designed for use by IT administrators and were too cryptic and technical for business users. With its business-friendly user interfaces, SailPoint makes it easy to involve business users in all identity management processes, such as access requests, change approvals, access certifications and role lifecycle management.

The entire SailPoint team is excited about today’s launch. The early feedback from customers and analysts has been extremely positive, and we look forward to sharing more details with many of you during this spring’s tradeshow season (in the meantime, you can read more about the products here).