Customer Stories

The SailPoint Blog
ASDA reveals how SailPoint supported the supermarket to build a new, nationwide identity security program

On 4 March 2024 at Gartner’s UK Identity & Access Management Summit, Simon Langley, ASDA’s Chief Information Security Officer (CISO) joined Steve Bradford, SailPoint Senior Vice President (SVP) on stage for a discussion around how to successfully implement a strong identity security program. In an engaging Q&A, Simon shares how his team matched the pace and velocity of a c...

Congratulations! AES wins CSO Award for transformative identity security with SailPoint

Fortune 500 global energy company The AES Corporation (NYSE: AES) has been named a CSO Award winner for 2024! This prestigious award recognizes the work its team has done in identity security – rapidly scaling and transforming its end-to-end digital lifecycle management processes through an integrated approach with SailPoint. Congratulations to Ryan Boulais, Chief Informati...

The identity security journey: Meeting customers where they are

Today, identity security is an indispensable pillar of a business’s digital defenses. As cyber threats grow in scale and sophistication, next-gen identity security that equips enterprises to effortlessly manage and secure access to applications and data – at speed and scale – is critical. However, beyond the overall goal of securing access to applications and data, enterpr...

SailPoint’s new Customer Success Center: A look inside

Author: Christopher Caruso, VP, Customer Success We are thrilled to announce the initial launch of SailPoint’s Customer Success Center (CSC), marking a new chapter in our commitment to enhancing the digital customer experience. This launch represents the first phase of an ongoing journey to develop a comprehensive customer experience platform that adapts and grows based on...

Voices of experience: choosing the right technology partner for modern enterprise

What does it take to become a great technology partner of a modern enterprise organization? At SailPoint we believe every team—from account teams to product management, to engineering to post-sale support and customer success—must work together to ensure every single customer achieves its objectives and realizes value faster. But we don’t stop there. We asked SailPoint cu...

Voices of experience: Navigating the complexities of identity security

Modern enterprises have cybersecurity challenges coming at them from all angles. On top of that, determining who has access to what across disparate systems poses significant challenges. Manual user provisioning, integration with multiple sources, and the increasing number and variety of user types have become every organization’s reality. At the same time, auditing and co...

Voices of experience: real-world examples of why investing in identity security pays off

Considering investing in identity security? You’ll likely want to hear from others like you that have walked that path before. We agree that there’s no better source than to hear real-world examples from your peers, so we asked customers what impact they see from partnering with SailPoint and what they have been able to achieve with identity security. IT leaders across mu...

What makes SailPoint different? Our relentless pursuit of customer success

Authored by Christopher Caruso, VP, Customer Success I have a fervent belief that in the software business, customers choose SailPoint as a vendor based on the value we create, the efficiency we identify and the speed of execution we add to our customers’ value chain (I’ll leave that for a later blog post!). However, a major factor in why customers choose to STAY with us i...

Best Buy, Cognizant, and ExxonMobil talk all things identity security

Security leaders share their experiences overcoming roadblocks and building a solid business case for identity security Identity security is a critical part of the dynamic digital landscape and is essential for risk mitigation, compliance, and operational efficiency. It’s an enabling technology that provides greater security for organizational resources and a foundation ...

Keurig Dr Pepper and Salesforce discuss transforming their businesses with identity security

Companies of all sizes are leveraging identity security capabilities in new ways to address more business challenges than ever before. To gain an on-the-ground perspective on how large companies are succeeding with identity and what they’re learning from their deployments, SailPoint CEO, Mark McClain sat down with Cody Warhurst, Director of Identity and Access Management at...