George Hulme

Founded just after the pop of the dot-com bubble, this U.S.-based home goods retailer sells more than 14 million household items from thousands of providers. To create an exceptional online shopping experience, the retailer put into place a modern, agile technology stack. “Our product isn’t just a retail operation. Our product is our entire technology stack,” says the senior analyst...

If you transfer money across national borders, chances are you’re familiar with Western Union. Western Union enables customers to send and receive money, and make payments quickly, easily, and reliably. Currently, the Western Union network includes hundreds of thousands of retail agent locations in more than 200 countries and territories. Like any large enterprise, Western Union needs an identity management...

It can happen to anyone at any time: become disabled by an illness or accident and find oneself unable to work for an extended period of time. Within Switzerland, disability insurance is provided through the 20 Swiss cantons and Liechtenstein. Each regional authority operates autonomously, collects and manages the information about their insured citizens, and each is bound by a...

Founded in 1959, King of Prussia, PA-based AmeriGas has 1.7 million customers and 1,900 distributors in all 50 states. Since its founding, and with $31 billion in annual sales, AmeriGas has grown to become the nation's largest propane distributor. With roughly 10,000 employees and contractors at its seasonal peak, AmeriGas had considerable identity and access management challenges. To better manage...

For more than 86 years Caterpillar dealer Finning has delivered the unrivaled service its customers have come to expect. Founded in 1933, by 1965 Finning employed 1,000 and reached annual revenues of $78 million. Today, Finning employs more than 13,000 and attained 2017 revenues of $6.2 billion. Today, as the world’s largest Caterpillar dealer, Finning sells and rents Caterpillar equipment...

We recently caught up with Prudential's Guillermo Guerra,  Group Chief Information Security Officer, to discuss security and identity management. Guillermo began his career at Prudential as chief information security officer at Jackson National Life Insurance Company, or Jackson, a Prudential subsidiary. In this conversation, we discuss Guillermo’s fascinating start to his information-security and identity-management career and his current views on...

One thing is certain, as enterprises continue transforming themselves digitally, they are making lives easier for their customers, staff, and partners – but the underlying technology that is making all of that digital transformation magic possible is growing more and more complex. Consider this: as organizations bring on more and more cloud systems, while also maintaining legacy on-premises systems going...

It’s time security and identity teams stop thinking so much about identity. It’s time organizations stop having to think so much about access rights and privileges, provisioning workflows, passwords, access certifications, and all that's associated with them. It's all hard, often repetitive, work, and there are other things the organization needs to be concerned about. No, I’m not saying that...

When it comes to identity management and governance conversations, the focus often falls on security, risk reduction, and regulatory compliance. These are all great reasons to embark on an identity management program, but what is often overlooked when it comes to identity governance is how it can enable businesses to be better businesses and effectively transform themselves digitally. During the...

We caught up with Paul Trulove, chief product officer at SailPoint, fresh after his keynote address, The Future of Identity Governance. We thought it would be a good idea to get a little more color on what SailPoint means by SailPoint Predictive Identity, what it means for customers and what it means the future of identity governance.   You provided a lot of interesting use cases during your...