Identity Gets Smart
Mark McClain, CEO & Founder opens up to InformationWeek about identity governance. Watch the video »
Identity Governance Buyer's Guide - 2nd Edition
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"By using roles to request, approve and certify user access privileges, BNSF will be able to simplify its user administration and compliance processes. SailPoint IdentityIQ will allow us to enforce and verify role-based access across our critical enterprise applications using a streamlined, automated approach." Bart Boudreaux, Director, Technology Services, BNSF Railway
"SailPoint helps us define the connection between user access, financial control and intellectual property protection. Their risk-aware approach focuses on the relative risks associated with user access within our business." Russ Finney, Vice President of U.S. Information Systems operations for Tokyo Electron, U.S. Holdings
"Businesses that are concerned with compliance mandates and ensuring the security and integrity of their IT systems cannot afford 12 to 18 month deployments. With IdentityIQ, organizations can gain immediate payback from automating key governance processes to better address business risk." Kevin Cunningham, Co-Founder and President, SailPoint
"As a publicly-traded company and financial services provider, we are subject to a variety of regulations including FISMA, SOX, PCI, and SAS 70. To meet these requirements, we are standardizing and automating our compliance processes for identity management, so that we can centrally control who gets access to sensitive resources and maintain compliance as the organization changes over time. This centralized and automated approach allows us to proactively address risk and more efficiently maintain a compliant, secure environment." Jerry Archer, Chief Security Officer, Sallie Mae |
SupportTogether with our alliance partners, SailPoint provides the expertise needed to plan, pilot, implement and deploy SailPoint IdentityIQ across your entire organization. Our goal is to deliver a high-quality customer experience, reduce your risk, improve audit performance and minimize implementation costs. Product TrainingProduct training courses for business and IT staff help to accelerate user adoption and increase productivity. Technical SupportSailPoint is dedicated to prompt resolution of technical issues. As a customer, you select the level of support required from two support levels ensuring you receive the assistance required to maintain maximum performance of your identity risk management solution. SailPoint currently offers a choice of two support packages:
Our online support center is the most convenient means of support and is available 24x7 for self-service technical assistance. In the online support center, you can:
Customer Success ProgramSailPoint's customer success program is designed to enrich your experience, expand your relationships with other SailPoint customers, improve the product feedback loop and share your success with others. |
