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SupportTogether with our alliance partners, SailPoint provides the expertise needed to plan, pilot, implement and deploy SailPoint Compliance IQ across your entire organization. Our goal is to deliver a high-quality customer experience, reduce your risk, improve audit performance and minimize implementation costs. Product TrainingProduct training courses for business and IT staff help to accelerate user adoption and increase productivity. Technical SupportSailPoint is dedicated to prompt resolution of technical issues. As a customer, you select the level of support required from two support levels ensuring you receive the assistance required to maintain maximum performance of your identity risk management solution. SailPoint currently offers a choice of two support packages:
Our online support center is the most convenient means of support and is available 24x7 for self-service technical assistance. In the online support center, you can:
Customer Success ProgramSailPoint's customer success program is designed to enrich your experience, expand your relationships with other SailPoint customers, improve the product feedback loop and share your success with others. |
