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Home » Product » Lifecycle Manager » Password Management

Lifecycle Manager : Password Management

Many organizations struggle with inefficient processes for managing user passwords. Users need an easy, intuitive way to request, manage and reset passwords on their own without requiring help from a help desk associate or IT manager. Automating this process can reduce IT costs tremendously while allowing the help desk staff to focus on other areas of concern.

IdentityIQ Lifecycle Manager provides complete password management capabilities that offer business users self-service capabilities and enables management and administrators to delegate the task. All of this can remain within security and compliance requirements thanks to IdentityIQ's thorough enforcement of password policies.

Offload Help Desk by Providing Business-Friendly Self-Service

Lifecycle Manager's Password Management component provides complete self-service and delegated password management capabilities. Password changes are performed in a secure, compliant fashion thanks to IdentityIQ's Policy Catalog which stores and enforces application-specific password policies.

Users can quickly change existing passwords across multiple systems or recover forgotten passwords by correctly answering configurable challenge/response questions. Password changes are automatically synchronized with target systems through the IdentityIQ Provisioning Engine or other 3rd-party provisioning solutions. Lifecycle Manager also enables managers and administrators to quickly reset users' passwords from the same user-friendly interface. By allowing users to manage password changes from a business-friendly interface, Lifecycle Manager enables organizations to:

  • Greatly reduce calls to the help desk related to password management
  • Allow business users to reset or change passwords
  • Enable delegated password management
  • Enforce password policy