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"By using roles to request, approve and certify user access privileges, BNSF will be able to simplify its user administration and compliance processes. SailPoint IdentityIQ will allow us to enforce and verify role-based access across our critical enterprise applications using a streamlined, automated approach."
Bart Boudreaux, Director, Technology Services, BNSF Railway
"SailPoint helps us define the connection between user access, financial control and intellectual property protection. Their risk-aware approach focuses on the relative risks associated with user access within our business."
Russ Finney, Vice President of U.S. Information Systems operations for Tokyo Electron, U.S. Holdings
"Businesses that are concerned with compliance mandates and ensuring the security and integrity of their IT systems cannot afford 12 to 18 month deployments. With IdentityIQ, organizations can gain immediate payback from automating key governance processes to better address business risk."
Kevin Cunningham, Co-Founder and President, SailPoint
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IdentityIQ Access Request Manager
For many organizations, the underlying business processes used to request or change user access to enterprise resources are inefficient and inconsistent – in some cases the process is manual and, in others, it is automated via a help desk or provisioning system. Processes vary from business unit to business unit and from application to application, with users often requesting and gaining new access privileges on an ad hoc basis. This leaves enterprises vulnerable to increased security risks and more likely to be non-compliant with external regulations or internal corporate governance mandates.
Overview
Deliver Convenient Access in a Controlled Environment
IdentityIQ Access Request Manager automates and centralizes the business processes associated with enterprise access request management. The solution creates greater transparency into not only who has access to what, but also into how they acquired specific access privileges - who requested it and who approved it.
Access Request Manager provides an intuitive, business-friendly interface that allows managers and end users to conveniently request new access or make changes to existing access privileges within the constraints of the pre-defined identity governance model. It also provides an efficient, more accurate way to view existing access and remove access as needed.
IdentityIQ Access Request Manager includes the following key capabilities:
- Self-Service Interfaces – Allow end users and business managers to request access changes to access independently using a business-friendly interface.
- Policy Evaluation – Enforces policy automatically during the request process.
- Business Process Modeling – Allows business and IT staff to collaborate on design and customization of business processes associated with access request management using a business-friendly user interface.
Capabilities
- Empower users to conveniently request new access or make changes to existing access privileges – To ensure that business managers and end users select the right access levels, IdentityIQ automatically provides the available options from which they can choose based upon an established business role and identity policy model. This makes it easy to select access that is appropriate to the user's job function avoiding errors that result in too much access or inappropriate access being granted.
- Enforce policy automatically – IdentityIQ enforces enterprise identity and access policy automatically during the request process by evaluating in real-time the validity of the request, and checking it against established policy before kicking off approval workflows or other change management processes. This helps to avoid the introduction of new policy violations. If a policy violation is identified, an escalation workflow for approving exception-based access can be initiated when necessary.
- Facilitate oversight of the process – Configurable business processes, including approval workflows, facilitate direct oversight of the access request process ensuring that new access privileges are approved before being implemented into the environment. As approvals are routed to appropriate reviewers and managers, IdentityIQ logs the requests and actions by each approver in the system. This provides a complete and auditable record of who requested access, to which systems and who approved or denied the request.
Features
- Business-Friendly User Interface – Makes it easy for non-technical users to request new access and make changes to existing access privileges with an intuitive design
- Proactive Policy Checking – Validates and enforces established identity policy during access request process
- Role Integration – Leverages business roles to grant access instead of lower level entitlements
- Flexible Business Process Modeling – Makes it easy to create or customize business processes associated with access request
- Provisioning Integration – Streamlines implementation of access requests through integration with user provisioning, help desk systems or manual provisioning processes
Benefits
With IdentityIQ Access Request Manager, enterprises can:
- Strengthen security by enforcing policy across the enterprise
- Minimize risk through proactive policy validation
- Deliver more accurate levels of access by providing business context through roles
- Improve the efficiency of the access request process and lower costs through automation and self-service
Resources
- SailPoint IdentityIQ Product Overview – A high-level introduction to SailPoint IdentityIQ, an innovative identity governance solution that delivers risk-aware compliance management, adaptive role management, access request management and identity intelligence.
- Access Request Manager Data Sheet – Outlines the innovative Access Request Manager component of SailPoint IdentityIQ which enables business users to request or change access privileges conveniently and in a policy-controlled environment.
- Podcast: Meeting the Demand for Convenient Yet Controlled Access Today – Learn about the continued challenges associated with managing changes to user access within today's large enterprise. From quickly and efficiently on-boarding new users, to managing access during job changes, organizations are clamoring for a new approach to an old problem. SailPoint and PricewaterhouseCoopers evaluate why existing solutions aren't effectively addressing the problem and discuss what companies can do today to improve how they manage the access request and change process in their organization.
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