Your Privacy
At SailPoint Technologies, Inc. ("SailPoint"), we are
committed to respecting your Privacy. We recognize that when you
choose to provide us with information about yourself, you trust
us to act in a responsible manner and to protect and safely manage
any personally identifiable information ("Personal Information")
that you share with us.
Personal Information means any information that may be used to
identify an individual, including, but not limited to, a first and
last name, a physical address and an email address or other contact
information, whether at work or at home. In general, you can visit
SailPoint's Web pages without telling us who you are or revealing
any Personal Information about yourself.
If you choose to provide us with your Personal Information on the
Web, we may transfer that Information within SailPoint or to SailPoint's
third-party service providers, across borders and from your country
or jurisdiction to other countries or jurisdictions around the world.
SailPoint strives to comply with all applicable laws around the
globe that are designed to protect your privacy. Although legal
requirements may vary from country to country, SailPoint intends
to adhere to the principles set forth in this Online Privacy Policy
even if, in connection with the above, we transfer your Personal
Information from your country to countries that may not require
an "adequate" level of protection for your Personal Information.
In other words, our goal is to provide protection for your Personal
Information no matter where that Personal Information is collected,
transferred, or retained.
Where the information originates from a country in the European
Union, SailPoint agrees to comply with all the provisions of the
U.S.-E.U. Safe Harbor Framework and makes an affirmative commitment
to adhere to the Safe Harbor Principles, which can be found at http://export.gov/safeharbor.
Cookies and Other Tracking Technologies
From time to time, some of our Web pages may utilize "cookies" and
other tracking technologies. A "cookie" is a small text
file that may be used, for example, to collect information about
Web site activity. Some cookies and other technologies may serve
to recall Personal Information previously indicated by a Web user.
Most browsers allow you to control cookies, including whether or
not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie,
or you may choose to block cookies with your browser, but please
note that if you choose to erase or block your cookies, you will
need to re-enter your original information (i.e., user name, password
or general contact info) to gain access to certain parts of the
Web site.
Tracking technologies may record information such as Internet domain
and host names; Internet protocol (IP) addresses; browser software
and operating system types; clickstream patterns; and dates and
times that our site is accessed. Our use of cookies and other tracking
technologies allows us to improve our Web site and your Web experience.
We may also analyze information that does not contain Personal Information
for trends and statistics.
Privacy Principles
SailPoint's Online Privacy Policy consists of the following principles:
Notice
Where SailPoint collects Personal Information on the web, we intend
to post a purpose statement that explains why Personal Information
will be collected and whether we plan to share such Personal Information
outside of SailPoint or those working on SailPoint's behalf. SailPoint
does not intend to transfer Personal Information without your consent
to third parties who are not bound to act on SailPoint's behalf
unless such transfer is legally required.
Choice
You may choose whether or not to provide Personal Information to
SailPoint. The notice we intend to provide where SailPoint collects
Personal Information on the Web should help you to make this choice.
If you choose not to provide the Personal Information we request,
you can still visit most of SailPoint's Web site pages, but you
may be unable to access certain options, offers, and services that
involve our interaction with you.
If you chose to have a relationship with SailPoint, such as a contractual
or other business relationship or partnership, we will naturally
continue to contact you in connection with that business relationship.
Security
Wherever your Personal Information may be held within SailPoint
or on its behalf, we intend to take reasonable and appropriate steps
to protect the Personal Information that you share with us from
unauthorized access or disclosure. SailPoint trains its employees
on our privacy policy guidelines and makes our privacy policy available
to our business partners. In addition, SailPoint and its business
partners enter into confidentiality agreements which require that
care and precautions be taken to prevent loss, misuse, or disclosure
of your personal information.
Access/Accuracy
To the extent that you do provide us with Personal Information,
SailPoint wishes to maintain accurate Personal Information. Where
we collect Personal Information from you on the Web, our goal is
to provide a means of contacting SailPoint should you need to update
or correct that Information. If for any reason those means are unavailable
or inaccessible, you may send updates and corrections about your
Personal Information to privacy@sailpoint.com and
we will make reasonable efforts to incorporate the changes in your
Personal Information that we hold as soon as practicable.
Third Party Services
Third parties provide certain services available on SailPoint.com
on SailPoint's behalf. SailPoint may provide information, including
Personal Information, that SailPoint collects on the Web to third-party
service providers to help us deliver programs, products, information,
and services. Service providers are also an important means by which
SailPoint maintains its Web site and mailing lists. SailPoint will
take reasonable steps to ensure that these third-party service providers
are obligated to protect Personal Information on SailPoint's behalf.
SailPoint does not intend to transfer Personal Information without
your consent to third parties who are not bound to act on SailPoint's
behalf unless such transfer is legally required. Similarly, it is
against SailPoint's policy to sell Personal Information collected
online without consent.
Inquiries and Suggestions
If you require any further information or if you have any questions
or concerns about our privacy policies and procedures, please contact
us at:
SailPoint Technologies, Inc.
c/o Privacy Manager
6034 W Courtyard Dr, Suite 309
Austin, Texas 78730
USA
email: privacy@sailpoint.com
We will investigate all the concerns we receive and take appropriate
measures to ensure that our practices are as stated in this Privacy
Statement.
Safe Harbor Data Privacy Policy
SailPoint is a global corporation and has developed global data
practices designed to assure personal information is appropriately
protected. Not only do we strive to collect, use and disclose personal
information in a manner consistent with the laws of the countries
in which we do business, but we also aim to uphold the highest ethical
standards in our business practices. This Safe Harbor Data Privacy
Policy outlines our general policy and practices for implementing
the Safe Harbor Principles. If there is any conflict between this
policy and the Safe Harbor Principles, the Safe Harbor Principles
will govern.
This notice applies to all personal information we handle, including
on-line (except as noted below), off-line, and manually processed
data. For purposes of this notice, "personal information" means
data that: (i) is transferred from the European Union to the United
States; (ii) is recorded in any form; and (iii) is about, or pertains
to, a specific individual who is identified in, or is identifiable
from, the data.
"Sensitive information" is a subcategory of personal
information. Sensitive information is defined as personal information
specifying medical or health conditions, racial or ethnic origin,
political opinions, religious or philosophical beliefs, trade union
membership, or the sex life of the individual. Sensitive information
also includes personal information received from a third party where
the third party treats and identifies it as sensitive.
Safe Harbor
The United States Department of Commerce and the European Commission
have agreed on a set of data protection principles and frequently
asked questions (the "Safe Harbor Principles") to enable
U.S. companies to satisfy European Union law requirements for adequate
protection of personal information transferred from the E.U. to
the U.S. SailPoint's privacy practices are self-certified with the
United States Department of Commerce Safe Harbor Program. SailPoint
has chosen to cooperate with the European Union Data Protection
Authorities for unresolved privacy complaints. For more information
about Safe Harbor or to access SailPoint's certification statement,
go to http://export.gov/safeharbor/.
Privacy Principles
The following privacy principles are based on the Safe Harbor Principles.
Notice and Choice
To the extent permitted by the Safe Harbor Principles, SailPoint
reserves the right to process personal information in the course
of providing professional services to our clients without the knowledge
of individuals involved. Where we collect personal information directly
from individuals in the E.U., we inform them about the types of
personal information we collect from them, the purposes for which
we collect and use it, and the types of non-agent third parties
to which we disclose that information. We also inform those individuals
about the choices and means, if any, we offer individuals for limiting
the use or disclosure of their information.
Disclosures and Transfers
SailPoint will not disclose an individual's personal information
to third parties, except when one or more of the following conditions
is true:
- We have the individual's permission to make the
disclosure;
- The disclosure is required by law or professional standards;
- The disclosure is reasonably related to the sale or disposition
of all or part of our business;
- The information in question is publicly available;
- The disclosure is reasonably necessary for the establishment
or defense of legal claims; or
- The disclosure is to another SailPoint entity or to persons
or entities providing services on our or the individual's behalf
(each a "transferee"), consistent with the purpose for
which the information was obtained, if the transferee, with respect
to the information in question:
- is subject to law providing an adequate
level of privacy protection;
- has agreed in writing to provide an adequate level of privacy
protection; or
- subscribes to the Safe Harbor Principles.
Permitted transfers of information, either to third parties or
within SailPoint, include the transfer of data from one jurisdiction
to another, including transfers to and from the United States of
America. Because privacy laws vary from one jurisdiction to another,
personal information may be transferred to a jurisdiction where
the laws provide less or different protection than the jurisdiction
in which the information originated.
Data Security
To prevent unauthorized access or disclosure, maintain data accuracy,
and ensure the appropriate use and confidentiality of information,
either for its own purposes or on behalf of our clients, SailPoint
has appropriate physical, electronic, and managerial procedures
to safeguard and secure the information we process. However, we
cannot guarantee the security of information on or transmitted via
the Internet.
Data Integrity
SailPoint processes personal information only in ways compatible
with the purpose for which it was collected or subsequently authorized
by the individual. To the extent necessary for such purposes, we
take reasonable steps to make sure that personal information is
accurate, complete, current, and otherwise reliable with regard
to its intended use.
Access and Correction
If an individual becomes aware that information we maintain about
that individual is inaccurate, or if an individual would like to
update or review his or her information, the individual may contact
us using the contact information below. We will take reasonable
steps to permit individuals to correct, amend, or delete information
that is demonstrated to be inaccurate. The individual will need
to provide sufficient identifying information, such as name, address,
birth date, and social security number. We may request additional
identifying information as a security precaution. In addition, we
may limit or deny access to personal information where providing
such access would be unreasonably burdensome or expensive in the
circumstances, or as otherwise permitted by the Safe Harbor Principles.
Enforcement and Dispute Resolution
SailPoint utilizes a self-assessment program to monitor our compliance
to the Safe Harbor Principles and to address questions and concerns
regarding our compliance. This program will include a statement,
at least once a year, signed by our authorized representative, verifying
our adherence to the Safe Harbor Principles. We encourage interested
persons to raise any concerns with us using the contact information
below. We will investigate and attempt to resolve complaints and
disputes regarding use and disclosure of personal information in
accordance with the principles contained in this policy.
With respect to any complaints relating to this policy that cannot
be resolved through our internal processes, we have agreed to participate
in the dispute resolution procedures of the panel established by
the European Union Data Protection Authorities to resolve disputes
pursuant to the Safe Harbor Principles. In the event that we or
such authorities determine that we did not comply with this policy,
we will take appropriate steps to address any adverse effects and
to promote future compliance.
Any person who we determine is in violation of our privacy policies
will be subject to disciplinary procedures.
Amendment
We may amend this policy from time to time by posting a revised
policy on this Web site, or a similar Web site that replaces this
Web site. If we amend the policy, the new policy will apply to personal
information previously collected only insofar as the rights of the
individual affected are not reduced. So long as we profess to adhere
to the Safe Harbor Principles, we will not amend this policy in
a manner inconsistent with the Safe Harbor Principles.
Contact Information
If you require any further information or if you have any questions
or concerns about our Safe Harbor policies, procedures, or certification,
please contact us at:
SailPoint Technologies, Inc.
c/o Safe Harbor Privacy Manager
6034 W Courtyard Dr, Suite 309
Austin, Texas 78730
USA
email: safeharbor@sailpoint.com
