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Identity Gets Smart
Mark McClain, CEO & Founder opens up to InformationWeek about identity governance. Watch the video »
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CONTACT US
Hours
8:00AM - 6:00PM CST
Monday through Friday excluding holidays
Email
support@sailpoint.com
Phone
(888) 4SAILPT
(888) 472-4578
"By using roles to request, approve and certify user access privileges, BNSF will be able to simplify its user administration and compliance processes. SailPoint IdentityIQ will allow us to enforce and verify role-based access across our critical enterprise applications using a streamlined, automated approach."
Bart Boudreaux, Director, Technology Services, BNSF Railway
"SailPoint helps us define the connection between user access, financial control and intellectual property protection. Their risk-aware approach focuses on the relative risks associated with user access within our business."
Russ Finney, Vice President of U.S. Information Systems operations for Tokyo Electron, U.S. Holdings
"Businesses that are concerned with compliance mandates and ensuring the security and integrity of their IT systems cannot afford 12 to 18 month deployments. With IdentityIQ, organizations can gain immediate payback from automating key governance processes to better address business risk."
Kevin Cunningham, Co-Founder and President, SailPoint
"As a publicly-traded company and financial services provider, we are subject to a variety of regulations including FISMA, SOX, PCI, and SAS 70. To meet these requirements, we are standardizing and automating our compliance processes for identity management, so that we can centrally control who gets access to sensitive resources and maintain compliance as the organization changes over time. This centralized and automated approach allows us to proactively address risk and more efficiently maintain a compliant, secure environment."
Jerry Archer, Chief Security Officer, Sallie Mae
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Job Listings
Below you will find the job openings we are looking to fill today. Please submit a cover letter and resume to jobs@sailpoint.com for any of those positions that match your skills and interests. We look forward to hearing from you. Special note to Agencies and Recruiters: Resumes received from search firms and/or individual recruiters are considered unsolicited and will be treated as candidates free of any charges or fees unless a written contract exists between SailPoint and a search firm or individual recruiter.
Available Positions:
SailPoint Pre-Sales Systems Engineer - North America
The Sr. Pre-Sales Systems Engineer provides technical sales support using strong presentation and hands-on technical skills. This position is responsible for ensuring the successful installation, integration and deployment of SailPoint IdentityIQ in customer environments during pre-sales activities. This position interacts with both the line-of-business (non-technical) and technical staff at customer sites and the ideal candidate must be able to clearly explain aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation - implementations often require on-site development in Java, XML, and JSP. In addition, the position requires frequent travel to customer sites.
Responsibilities:
- Participate in sales calls and on-site visits to explore customer requirements and to explain and articulate the value proposition of SailPoint products, including features, technical architecture, and how they integrate with existing customer infrastructure
- Build and deliver custom presentations to customer
- Respond to RFPs
- Own the technical relationship with the customer and ensure that SailPoint wins product evaluations
- Conduct requirements gathering at customer sites
- Conduct and lead customer onsite product evaluation
- Provide first level technical support for product evaluations
- Prepare functional requirements, functional specifications, and statement-of-work documents in support of system quotations
Skills:
- 6+ years professional experience as part of an enterprise software company, including 4+ years of hands-on field sales support, software consulting, sales engineer or similar experience. Exposure to identity provisioning solutions is highly desirable.
- Fluency with Java, JSP, and XML
- Proven ability to successfully navigate and relate to varying levels of functional and technical personnel at customer sites
- Excellent written and verbal communications skills
- Previous work experience with a commercial software start-up
- Familiarity/fluency with commercial security applications or enterprise directories and experience with the monitoring/management/deployment of said products is highly desirable
Education:
- BA/BS or equivalent experience.
Location/Travel:
- Position will be based in North America. Preferred locations include Chicago, Dallas and Atlanta.
- The position will require travel ranging from 25 - 45%. Sales call trips often require one overnight stay while a proof of concept trip typically lasts 5-10 days.
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SailPoint Pre-Sales Systems Engineer - North America
The Pre-Sales Systems Engineer provides technical sales support using strong presentation and hands-on technical skills. The position is responsible for ensuring the successful installation, integration and deployment of SailPoint IdentityIQ in customer environments during pre-sales activities. The position requires interaction with both the line-of-business (non-technical) and technical staff at customer sites and the ideal candidate must be able to clearly explain aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation. Implementations often require on-site development in Java, XML, and JSP. The position requires frequent travel to customer sites.
Responsibilities:
- Actively participate in the sales process
- Explore customer requirements and explain how SailPoint IdentityIQ works
- Demonstrate the IdentityIQ solution to prospective customers
- Prove to prospective customers that the technology works by taking on the lead role during customer evaluations and proof of concepts.
Skills:
- 3+ years professional experience as a technical resource in an enterprise software company. This experience should include software deployment, consulting, sales engineering, or similar experience.
- Exposure to identity provisioning solutions is highly desirable.
- Fluency with Java, JSP, and XML.
- Excellent written and verbal communications skills
- Familiarity/fluency with commercial security applications or enterprise directories and experience with the monitoring/management/deployment of said products is highly desirable
Education:
- BA/BS or equivalent experience.
Location/Travel:
- Position will be based in North America. Preferred locations include Chicago, Dallas and Atlanta.
- The position will require travel ranging from 25 - 45%. Sales call trips often require one overnight stay while a proof of concept trip typically lasts 5-10 days.
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SailPoint Support Engineer
This position (part of our Customer Support Team) is responsible for working directly with SailPoint field personnel, partners, and customers to identify, troubleshoot, and resolve complex technical problems directly or in conjunction with our engineering team.
Responsibilities:
- Provide technical support to SailPoint customers via telephone, Internet or other channels.
- Troubleshoot and find resolutions to complex technical problems reported by our customers.
- Deliver product fixes or patches to customers.
- Document problem solutions in company knowledge base.
- Interface with Sales, Marketing, and Engineering to improve product service, design, and quality.
- Present technical concepts in a clear manner to customers through email, phone calls, and web conferencing.
- Log all support incidents so that recurring problems are reported and tracked.
Skills:
- 3+ years' professional software support experience to include 2+ years' of customer-facing technical support - preferably in enterprise security software product companies.
- Proven track record of seeking, learning, and effectively applying technical information available from various sources, including documentation, online sources, practical testing and experimentation, and the knowledge of other technical professionals.
- Ability to provide rigorous and detailed descriptions of problems and features to product developers and managers, and to update descriptions, status, and information in a well-organized manner.
- Experience with Database Administration (Oracle, Sybase, MSSQL, MySQL).
- Experience on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
- Experience with XML, SQL and a J2EE / Java EE 5 Application Server such as Tomcat, WebSphere, or WebLogic.
- Familiarity with programming and web technologies such as Java / BeanShell, JavaScript, SPML/SOAP, JSF, and Log4j a plus.
- Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell) a plus.
- Excellent written and verbal communication skills. Proven ability to 'listen' and empathize with the client's situation. An understanding of when to employ different interpersonal interaction techniques depending on the situation.
- Experience in a startup company is a plus.
Education:
- BA/BS or equivalent experience.
- CS or Engineering degree a plus.
Location/Travel:
- Position is based in Austin, TX and does not require travel.
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SailPoint Implementation Engineer
This position (part of our Professional Services team) is responsible for the successful installation, integration and deployment of SailPoint IdentityIQ in client environments and assisting our implementation partners in that process.
Responsibilities:
- Installation, integration and deployment of SailPoint IdentityIQ in client environments.
- Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
- Post-sales requirements gathering, analysis, and documentation.
- Working with clients post implementation for user testing, debugging, support, and maintenance.
- Assisting with management of project scope, schedule, status and documentation.
- Assisting with development and delivery of technical training designed to enable/educate SailPoint implementation partners.
Skills:
- 3-5 years of professional work experience as part of an enterprise software company or systems integrator. This should include 1+ years of enterprise software implementation experience.
- Experience with the following programming languages: Java, BeanShell/JavaScript, JSP/Servlets, and SQL.
- Experience with the following technologies: XML, SPML/SOAP, HTML, Web and Application Servers.
- Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
- Experience with Databases (Oracle, Sybase, MSSQL, MySQL, etc).
- Experience with Directories (LDAP, AD).
- Experience with enterprise systems (SAP, PeopleSoft) a plus.
- Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell, etc) a plus.
- Familiarity with role-based access control (RBAC) a plus.
- Excellent communication skills and experience working with clients and partners.
- Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans).
- Security software or internal IT audit experience a plus.
- Experience in a startup company is a plus.
Education:
- Should have a CS, Engineering, or equivalent degree.
- J2EE certification is a plus.
- CISSP certification is a plus.
Location/Travel:
- Position is based in Austin, TX.
- This position requires approximately 50-75% travel.
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SailPoint Solution Architect
This position (part of our Professional Services team) is responsible for playing the technical lead role in the successful installation, integration and deployment of SailPoint IdentityIQ in client environments and assisting our implementation partners in that process.
Responsibilities:
- Installation, integration and deployment of the IdentityIQ product in client environments.
- Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
- Post-sales requirements gathering, analysis and documentation.
- Working with clients post implementation for user testing, debugging, support and maintenance.
- Managing project scope, schedule, status and documentation.
- Developing and delivering technical training designed to enable/educate SailPoint implementation partners.
Skills:
- 5-7+ years of professional work experience as part of an enterprise software company or systems integrator. This should include 3+ years of enterprise software implementation experience.
- Experience with the following programming languages: Java, BeanShell/JavaScript, JSP/Servlets, SQL.
- Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML.
- Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
- Experience with Databases (Oracle, Sybase, MSSQL, MySQL).
- Experience with Directories (LDAP, AD).
- Experience with enterprise systems (SAP, PeopleSoft) a plus.
- Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell) a plus.
- Familiarity with RBAC a plus.
- Excellent communication skills and extensive experience working with clients and partners.
- Experience with Project Management duties (project planning, resource management, scope, schedule and status, documentation).
- Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans).
- Security software or internal IT audit experience a plus.
- Experience in a startup company is a plus.
Education:
- Must have a CS, Engineering, or equivalent degree.
- J2EE certification is a plus.
- CISSP certification is a plus
Location/Travel:
- Position is based in Austin, TX.
- This position requires approximately 50-75% travel.
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SailPoint Solution Architect - EMEA
This position (part of our Professional Services team) is responsible for playing the technical lead role in the successful installation, integration and deployment of SailPoint IdentityIQ in client environments and assisting our implementation partners in that process.
Responsibilities:
- Installation, integration and deployment of the IdentityIQ product in client environments.
- Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
- Post-sales requirements gathering, analysis and documentation.
- Working with clients post implementation for user testing, debugging, support and maintenance.
- Managing project scope, schedule, status and documentation.
- Developing and delivering technical training designed to enable/educate SailPoint implementation partners.
Skills:
- 5-7+ years of professional work experience as part of an enterprise software company or systems integrator. This should include 3+ years of enterprise software implementation experience.
- Experience with the following programming languages: Java, BeanShell/JavaScript, JSP/Servlets, SQL.
- Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML.
- Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
- Experience with Databases (Oracle, Sybase, MSSQL, MySQL).
- Experience with Directories (LDAP, AD).
- Experience with enterprise systems (SAP, PeopleSoft) a plus.
- Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell) a plus.
- Familiarity with RBAC a plus.
- Excellent communication skills and extensive experience working with clients and partners.
- Experience with Project Management duties (project planning, resource management, scope, schedule and status, documentation).
- Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans).
- Security software or internal IT audit experience a plus.
- Experience in a startup company is a plus.
Education:
- Must have a Computer Science, Engineering, or equivalent degree.
- J2EE certification is a plus.
- CISSP certification is a plus.
- CISA certification is a plus.
Location/Travel:
- Position is based in London, UK (or negotiable).
- This position requires approximately 50-75% travel.
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