BMC and SailPoint Partnership Allows BMC Customers to Maintain and Enhance their Identity Management Investments

BMC has selected SailPoint as the company‘s strategic technology provider for identity management software solutions. SailPoint's IdentityIQ™ the industry‘s leading identity governance solution, is available through BMC‘s worldwide sales force and distribution partners as the identity management component of BMC's business service management portfolio. Additionally, SailPoint provides the ongoing maintenance, support and roadmap for the BMC Identity Management Suite.

The agreement, announced on January 27, 2011, is a great advancement for BMC‘s Identity Management customers because their existing identity management investment will continue to be maintained and supported. And now, they can better meet compliance demands and gain business-friendly access request capabilities from SailPoint IdentityIQ while leveraging their existing BMC identity management deployment.

For BMC‘s business service management (BSM) customers, SailPoint IdentityIQ provides complementary identity governance capabilities to the BSM portfolio aligning key identity management processes with IT services such as incident management and change management.

Benefits for BMC Customers

If you are a current BMC customer, here are the benefits that this strategic partnership offers you:

• Support continuity: Your day-to-day operations do not change. BMC will continue to provide you with Level 1 support. SailPoint now provides Level 2 and 3 support. However, the BMC support personnel who previously provided you with Level 2 and 3 support have transitioned to SailPoint and will continue to provide you with the same level of service.
• Continued maintenance and investment in BMC Identity Management: SailPoint is committed to supporting and maintaining your existing BMC Identity Management investment in the future. Furthermore, SailPoint's unique "last mile", agnostic approach means that SailPoint can fully leverage BMC's existing identity management connector architecture.
• Out of the box integration: Today, SailPoint offers robust integration with BMC Identity Management, BMC Remedy Service Desk and BMC Service Request Management.
• Identity management focus: SailPoint owns the identity management roadmap and is 100% focused on the identity management market. We are eager to ensure your identity management needs going forward are addressed.

In addition to the benefits stated above, as a BMC customer, you will be able to take advantage of the following SailPoint IdentityIQ capabilities:

• Market-leading identity governance: Meet compliance mandates, manage identity risks across the IT environment, and proactively focus controls based on risk.
• Unified architecture: SailPoint is the only identity provider that has built an identity governance solution from the ground up to deliver all the capabilities that organizations require to address today's risk, compliance and cost pressures.
• Risk-aware technology: Only SailPoint offers an identity governance solution that can identify specific business risks within an organization, so that they can be addressed before they pose a threat to security or compliance.
• Centralized governance across datacenter and cloud environments: IdentityIQ is designed to handle access to all data, applications and other resources throughout the organization, from the datacenter to the cloud.
• Flexible last-mile provisioning approach: IdentityIQ integrates easily with whatever identity technologies, tools and processes you prefer to use. With SailPoint, the choice of how you fulfill changes to the resources across your organization is always yours.
• High performance and scalability: SailPoint meets the performance and scalability requirements of some of the world's largest customers. IdentityIQ is designed to scale horizontally, vertically and functionally, making it possible for SailPoint to manage hundreds of thousands of users, thousands of applications and millions of entitlements.

This partnership is a testament to BMC's commitment to the ongoing success of our customers. Today's identity management challenges are complex and are driven primarily by compliance and governance needs. We see the capabilities offered by SailPoint as critical to the success of BMC's customers, whether they have deployed Remedy, our other Business Service Management solutions, or identity management solutions such as Control-SA. By partnering with SailPoint, we are offering our customers a next-generation, market-leading identity management solution that is tightly integrated with our own products.   Rohit Gupta, General Manager and Vice President, BMC Software

To get more of the details on this strategic partnership, download the Frequently Asked Questions.

Resources

• Download the Frequently Asked Questions
• Read the press release announcing this agreement.

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